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Captioning on Digital Television (DTV)

Digital Television (DTV) is on its way; that technology presents a whole set of new captioning challenges. But it looks like the powers that be are aware of the importance of ensuring that DTV is accessible to people with hearing loss. We'll follow the story here.

The FCC has just released its rules regarding the provision of closed-captioning for DTV. The short story is that they have required that DTV be captioned, and that the captioning be more functional and more configurable than the captioning for current (analog) television.

Here's our discussion of High Definition Television (HDTV).

February 2001 - Digital Broadcasting recently published a feature article on the captioning standards for digital television (DTV). For a summary of the article and a link to the full article, click here.

September 2003 - After all the hoopla about digital television a couple of years ago, the whole thing seems to have gone away. There's a bit of a chicken and egg problem here. No one's going to buy digital televisions until there are digital broadcasts to watch, and no one is going to broadcast digitally until lots of people have digital TVs to watch the programming. Anyway, here's some good news regarding captioning for digital television.

February 2004 - Here's Cheryl Heppner's report on the Digital TV National Consumer Advisory Board - pretty much everything you wanted to know about digital TV and implications for people with hearing loss.

June 2005 - Here's an update on the status of captioning with digital televisions. There's also lots of good general information on Digital TVs that you'll want to know before you take the plunge! ;-)

December 2005 - "Digital TVs won't have captioning." 
"Digital television will have captioning, but the captions won't show up on your analog TV using a converter." - There are lots of rumors and misconceptions about captioning on digital television. Here's a great FAQ that addresses this complex topic.

May 2006 - Digital Television Requirements and Closed Captioning

May 2007 - Captioning woes with digital TV

June 2007 - Digital Revolution Ignores Captioning Requirements

June 2007 - DTV and Closed Captions: A Primer

August 2007 - Disability Coalition Reports Problems in Digital Television Transition

August 2007 - Captioning and Digital TV

August 2007 - Using Closed Captions in the Digital TV Age

August 2007 - Digital TV threatens to leave deaf viewers out in cold

September 2007 - FCC Statement on Closed Captioning for Digital Television (DTV)

September 2007 - More Captioning and Digital TV 

February 2008 - Digital transition may cause confusion with closed captioning

February 2008 - Concerns About Captioning and the Digital TV Transition

February 2008 - Delivering Captions in DTV - An NCAM DTV Access Brief

March 2008 - Recommended Actions for Closed Captioning Problems

March 2008 - More Captioning Issues with Digital Television

March 2008 - Digital TV Converter Box Features

June 2008 - More Problems with Captioning on Digital Televisions

August 2008 - Lots of Issues with Captioning on Digital TV!

September 2008 - FCC Releases Fact Sheet on Converter Box Features

October 2008 - Consumers Urged to Apply for Converter Box Coupons By Year-End

October 2008 - FCC publishes advisory on DTV Converter Box Features

November 2008 - New Captioning Decisions by the Federal Communications Commission - Part 1

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Captioning Technology for Digital Television

Editor: Remember digital television? It's been "the next big thing" for years now. So far, it hasn't really caught on. But it will - and when it does, it would be nice if captioning just worked! And it looks as if that just might happen! Here are portions of a press release from a couple of companies that are working towards that goal.

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Zentek Technology Group and Agfa Monotype Collaborate on EIA 708B, Platform-Independent Digital Closed-Captioning Solution

Modular, Pre-Integrated Package Promises to Simplify Digital Television Development for OEMs and Streamline Deployment of Accessibility Services For the Hearing Impaired

REDWOOD CITY, Calif. -- Today Zentek Technology Group (www.zentek.com/index_e.html), in partnership with Agfa Monotype Corp. (www.agfamonotype.com), announced the commercial availability of a modular, portable, closed-captioning package that meets the FCC-mandated EIA 708B standard for digital television. The integrated solution aims to enhance the accessibility services that digital television broadcasters and network operators provide to the deaf and hard-of-hearing population in the United States and Canada.

This collaborative effort includes closed-caption fonts, a font engine and program and system information protocol (PSIP) software that will simplify what is otherwise a custom-built and costly process for digital set-top box and television manufacturers. The software package already has been licensed to STMicroelectronics, the leading manufacturer of integrated circuits for set-top boxes.

According to InStat/MDR, a market research firm based in Scottsdale, Ariz., the global market for digital television sets is expected reach 58 million by 2007, with U.S. consumers accounting for more than half of all annual shipments. This growing market includes 28 million hearing-impaired Americans (roughly 10 percent of the U.S. population), creating a substantial market opportunity and need for digital closed-captioning services.

[snip]

The integrated Zentek solution is a full implementation of EIA 708B and allows the viewer to change all available properties of the displayed text: font style, character size, foreground and background color and edge effect. For example, a hard-of-hearing viewer, who also has impaired vision, can use the caption "volume control" to adjust the size of the displayed text to make it more readable. Multiple active windows also are supported thus enabling a hard-of-hearing parent to view normal captions while a child watches early-reader captions in a separate window.

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Captioning woes with digital TV

May 2007

Edmiston's problem is a familiar story to a growing number of the estimated 31 million hearing-impaired TV viewers nationwide. As high-definition TV gains momentum in the United States, broadcasters, set-top box manufacturers and cable and satellite companies are struggling to provide closed captioning. After numerous complaints and long sessions on the phone with tech support for SureWest, her cable provider, the company recently gave Edmiston an updated cable box still being tested by SureWest engineers. Though things have improved, problems remain, including last Thursday when the captions slid off the left edge of the screen.  Full Story

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DTV and Closed Captions: A Primer

June 2007

You should know by now that analog TV is going away, and ONLY digital TV will be available beginning in 2009. To watch TV after the transition, you MUST have a digital television (DTV) or have a converter to change the incoming digital transmission to something your analog TV can display. If you use cable or satellite, they will provide such a converter. The other issue of importance to people with hearing loss is to ensure that closed captioning will continue to work after the transition. There are currently a variety of issues with existing DTV broadcasts and receivers, and the engineers are working on those (we hope). I stumbled on a wonderful primer on this topic, and think it would be well worth everyone's time to have a look. Full Story

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Captioning and Digital TV

August 2007

Editor: Here's another NVRC article addressing the issue of captioning on digital television. The NVRC folks note that it's a bit "techie", but some of us like that! ;-)

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Craig Johnson, a Seattle-based Internet and multimedia producer with an extensive background in broadcast, wrote an article on August 8, 2007 for TV Technology News, "Closed Captioning for Digital TV". He says that closed captioning has become a mature and reliable technology serving the deaf and hard of hearing community over nearly three decades. Now with the new closed captioning technology for digital television, there's a "shakeout process".
"Early reports have DTV captions working reliably one day, then disappearing the next, or captions running off the right side of the screen," he writes. "As it was with analog captions during their introductory phase, the problems can be with source material, with the broadcaster's signal chain, with a cable or satellite system's delivery process, or with the viewer's own receiver or decoder box."

Johnson talks about the difference between the captions we are used to and the captions that are possible for digital TV. They could have more accented letters and special symbols, different fonts and font sizes, and there's an ablity to have more text and background colors. One product manager, Tony Zare, says that the industry has been mostly translated the captions to look like what we're used to instead of providing these enhanced caption capabilities.

Johnson thinks that one reason caption viewers haven't been demanding more is that they are unfamiliar with DTV captions or don't view digital channels. A provider of captioning technology, Phil McLaughlin, said "Right now broadcasters have a bit of a false sense of security, because they've been putting something on the air for a number of years now, and [with their digital channel] they're not getting a lot of complaints early-on."

There's also a section on how captioning problems originate, in which a representative of Rockville, Md's Computer Prompting and Captioning notes that incompatibility between some different brands of servers has blocked the transfer of caption data as the video is transferred.

The article, which is rather "techie" can be found in its entirety at:
http://www.tvtechnology.com/pages/s.0082/t.7727.html

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Using Closed Captions in the Digital TV Age

August 2007

Digital TV offers higher resolution pictures, a wider aspect ratio, better signal reception, and many new data features. Among the latter is the new "CEA-708" closed caption format, which is more flexible than traditional "CEA-608" and offers user configuration options. However, digital TV does not work the same way as analog TV. Users with hearing cdisabilities, as well as others who want to use closed captions, need to adjust their usage patterns to get the most out of their digital TV. The following Frequently Asked Questions are a starting point to help consumers use closed captions with digital TVs.  Full Story

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Digital TV threatens to leave deaf viewers out in cold

August 2007

In response to Chuck Samuels' Speaking Out essay (Aug. 1) titled "Just get a converter box for old televisions in 2009" . . . The information he provides on how TV reception will work after the changeover from analog to digital on Feb. 17, 2009 is clear and concise, but he overlooked a very large and important segment of the TV viewing audience - the many people with hearing loss living in this area who rely on captioning to know what is being said. For some, buying a set-top converter box may be the answer. However, a big problem may be looming for viewers with hearing loss who rely on captioning. . . . There has been no reassurance from the manufacturers that these converter boxes will be made to pass through the closed captioning. . . .  Contact the National Telecommunications and Information Administration - the agency handling the coupon information and outreach program - to ask if the set-top box will pass through the captions that we rely on. Its email is couponinfo@ntia.doc.gov   Full Story

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Captioning and Digital TV 

September 2007

This new type of television, with images as big as life is known as HDTV, high definition television (also known simply as "digital TV"). What you may not have seen are the closed captions that go with it, even though the new TV sets are required by law to carry the captions and virtually all programs are required by law to be captioned. How can this be? After all, the TV Decoder Circuitry Act of 1990 stated explicitly that, "As new video technology is developed, the Commission [FCC] shall take such action as the Commission determines appropriate to ensure that closed-captioning service continues to be available to consumers."   Full Story

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Digital transition may cause confusion with closed captioning

February 2008

When people speak of the digital television transition, also known as DTV, they are referring to the upcoming switch from analog television signals to digital television signals. Many stations are already broadcasting a digital signal, but the 2009 deadline is the date when television stations will stop broadcasting in analog format. Much doom and gloom was predicted when this announcement was first made years ago, with many people concerned that thousands of television sets would become instantaneously useless. Through the advent of a relatively inexpensive set-top converter box, most analog televisions will be able to receive and display a digital television signal. In consumers' understandable myopia, there was a question that remained unanswered-how would the new boxes work with closed captioning?  Full story

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Delivering Captions in DTV - An NCAM DTV Access Brief

February 2008

Yes, we're transition to digital television (DTV) and the switchover date is in February 2009. And yes, there are a multitude of issues with captions on DTV. And hopefully lots of smart people are working on these issues. Here's an excellent primer on the topic from the folks at the National Center for Accessible Media. The document is dated October 2002, so things like contact information is out of date. But the technical information is right on!

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More Captioning Issues with Digital Television

March 2008

Jeffrey Krauss has written a great article that offers a very clear discussion of two looming problems with captions on digital television (DTV). One problem is that broadcasters are required to continue broadcasting analog captions even after the switch to DTV (a fact that seems to be escaping many of them), and there is no standard way to convert digital captions to analog captions. The second issue is that the HDMI interface (which is the preferred way to connect many digital components) does not support the transmission of digital captions! Everyone with an interest in captioning should understand these two issues, and this article will help you do that!  Full Story

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Digital TV Converter Box Features

March 2008

If you're interested in getting a converter box to allow you to digital TV signals on your analog TV (only needed if you want to view over the air television - not required for cable and satellite users), then you might want to check out this site. It has lots of great information about the various features that some of the boxes have.  Full Story

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More Problems with Captioning on Digital Televisions

June 2008

It's a complex problem that will grow more evident as a growing number of viewers -- especially the deaf, hard-of-hearing and elderly -- make the switch to HDTV sets. What it comes down to is this: There should be no problem with closed captions if your TV gets an over-the-air digital signal. But if your HDTV is hooked up to a cable box via an HDMI cable -- the preferred choice for the best picture and sound quality -- you can't get closed captions the way you have in the past. I thought my new HDMI-connected HDTV was broken because when I pushed the CC button on the TV's remote, nothing happened. "If you're using a cable box, it's the cable box's job to open up the captions," explained Tim Taylor, vice president of engineering and facility operations at VITAC. "HDMI doesn't pass the closed caption data." OK, so you turn on the closed captions through your cable box rather than your TV. No big deal, right? Wrong.  Full Story

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Lots of Issues with Captioning on Digital TV!

August 2008

DTV brings better pictures, better sound and more channels and features. But closed captioning, the stalwart scroll of text that accompanies dialog, has proven trickier than many broadcasters-and their deaf and hard-of-hearing viewers-might have once figured. Closed captioning has been around for more than 20 years, and has been required on most broadcasts and cable presentations since Jan. 1, 2006 . . . . There are plenty of problems, it turns out. June 27, the FCC Disability Access Working Group reported numerous flaws and foulups in a report to the FCC Consumer Advisory Committee. The group and advocates for the deaf and hard-of-hearing have pointed to muddled, misspelled, mis-sized, misplaced and poorly timed captions-particularly in live programming such as news and sports, but also in some taped programs.  Full Story

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FCC publishes advisory on DTV Converter Box Features

October 2008

The Federal Communications Commission has prepared this Consumer Advisory on selected features in 41 digital-to-analog converter boxes that it has purchased. Converter boxes are to be used with your analog television to receive digital signals broadcast for free over-the-air to your antenna. All the converter boxes listed here are certified under the National Telecommunications and Information Administration (NTIA) converter box coupon program and, therefore, are eligible for purchase using a coupon issued by the NTIA. Coupons are worth $40, and are applied towards the purchase of converter boxes, which generally are priced at $40 to $80. Visit NTIA's website at www.DTV2009.gov or call 1-888-388-2009 for more information on how to request up to two coupons per household.   Full Story