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TV captioning for people with hearing loss

Television captioning is necessary to ensure accessibility for people with hearing loss. Television is the most accessible of the sound media, because the Federal Government has required that almost all new televisions support captioning and that much television programming is captioned. Still, access is far from perfect, with many television programs not being captioned.

One encouraging recent development is new resolve on the part of the FCC to ensure that people with hearing loss have access to emergency information. Here's the scoop on emergency captioning.

What about digital TV? Does it have to be captioned? Are there any additional captioning requirements? It's the technology of the future. Are we going to lose all the progress we've made getting regular TV captioned? Read all about it in our section on  Captioning Digital TV.

 

Here's our discussion of captioning on high definition TV (HDTV).

 

Is Mobile DTV the next big thing?

 

Here's the scoop on what's happening in television captioning in countries other than the US!

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January 2013 - Closed Captions Help Kids With Reading

March 2012 - Researchers revolutionize closed captioning

January 2012 - FCC Releases Television IP Captioning Rules

January 2012 - Churches File for New Closed-Caption Exemptions

November 2011 - FCC Requires Religious Broadcasters to Carry Closed Captioning

October 2011 - FCC Reverses Anglers Order of 2006!

September 2011 - So THAT'S What It's Like to do Television Captioning!

February 2011 - First Fully Captioned (Including Commercials) Super Bowl

February 2011 - COAT Affiliates Ask FCC for Universal Captioning of Television

February 2011 - Not all Super Bowl Ads Were Captioned!

November 2010 - WGBH Works with Nuance Communications, Inc. on Effort to Improve the Quality of Live News Captioning

October 2010 - FCC Seeks Comments on TV Captioning

September 2010 - Confessions of a Television Captioner

May 2010 - Hot News on Televised Early-release Movies

May 2010 - Contact Information for TV Captioning Problems

April 2010 - Television Captioning Rules Explained to Video Programming Distributors

February 2010 - The FCC Wants Your Captioning Complaints - And They've Made it Easier for you to Provide Them!

November 2009 - Working to Address Captioning Issues

February 2009 - Super Bowl Advertisement Captioning Report

May 2008 - SF to Require Public TVs to Display Captions?

May 2008 - New Software for Locating Recorded TV Scenes by Captions

February 2008 - NVRC'S 2008 Super Bowl Captioned Ad Results

February 2008 - Filing a Television Closed Captioning Complaint

February 2008 - Captions and Subtitles - Where We've Been and Where We're Going

February 2008 - The UK Model for Handling Captioning Problems

October 2007 - Timeline of closed-captioning milestones

September 2007 - TDI Conference Workshop - TV Captioning Issues

June 2007 - TV Captioning Problems: Where's the Action?

September 2006 - Here's the scoop on the FCC's decisions to grant permanent captioning exemptions that threaten to undo much of the captioning progress that's been made in the past few years!

January 2006 - Here's a GREAT history of the first 25 years of television captioning from the 2005 TDI convention.

December 2005 - Here it is - the definitive guide on the 2006 captioning requirements - brought to you by the folks at DHHCAN. What is DHHCAN, you ask? See the description at the end of this article. This press release discusses the following topics:
- 100% Captioning of TV Programs? Not Exactly.
- Special Requirements for News Programs
- Sending a Complaint
- Visual Presentation of Emergency Information

November 2005 - We normally think of cable companies and broadcasters as being competitors, and they generally are! But they find themselves on the same side of the issue of providing standards for television closed captions. They don't want them! Here's the article from NVRC News

February 2005 - Ever wonder why advertisers don't ensure that their television commercials are captioned? Doesn't it seem that a trivial additional expense would get the message across to many more folks? Here are Cheryl Heppner's thoughts on the dismal state of captioning for the 2005 Super Bowl.

August 2004 - The 2006 captioning requirements are right around the corner. Soon you'll be able to turn on almost any TV show and have it be captioned, right? It may not be that easy, as we discuss in this analysis of captioners available to meet the 2006 requirements.

February 2004 - Ever heard of enCaption? It's a new automated captioning technology for television news broadcasts. 

January 2004 - Television captioning requirements increased on November 2003 - Here's a report from this summer's TDI convention on the what's happening in the world of television captioning. The workshop was conducted in a panel format, with participants who have many years of experience in the industry. Check this out for an insider's look at television captioning!

October 2003 - It seems that our Federal government has chosen to cut funding for many popular television programs. Here's the story and instructions for contacting your Congressperson to complain.

May 2003 - Here's a great summary of television captioning information and requirements from the FCC

March 2003 - Interested in the history of captioned television? It's really quite a story! Here's a brief history from the National Captioning Institute.

December 2002 - The next step in the gradual phase-in of captioning on US television is the 30% requirement for old programming. It takes effect in January 2003.

October 2002 - In an effort to improve the quality of television captioning, captioning providers are planning to organize a trade association.

February 2002  - The National Association of the Deaf (NAD) circulated an informative article about how to file a captioning complaint. If you're not happy with some of the captioning you've seen, here's something you can do about it.

August 2001 - WGBH in Boston is well known for its ongoing efforts to provide accessible programming to people with hearing loss. A couple of folks from WGBH gave a wonderful presentation on all the wonderful things in the works at WGBH.

June 2001 - More Closed Captioners Needed

May 2001 - The National Association of the Deaf recently released their Statement on Captioning.

May 2001 - Remember the FCC decision that denied the Home Shopping Network petition for a captioning waiver. Well, they appealed it. Here are the results of that appeal.

January 2001 - The Weather Channel Announces full time captioning.

 

December 2000 - Boomers and other fans of old time television will be happy to know that VITAC has received a Department of Education grant to caption old time television.

 

July 2000 - The Home Shopping Channel recently petitioned the FCC for relief from the requirement to caption their programming. In June 2000, the FCC denied that request.

 

January 2000 is the first milestone for the implementation of television captioning a certain percentage of the time. How well are the stations doing, and exactly what is the captioning law, anyway. Here's a rather emotional article about captioning law.

 

December 1999 - Another piece of great news is the recent announcement that The Weather Channel is starting to caption their programming.

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Closed Captions Help Kids With Reading

January 2013

Raychellet Williamson is a one-woman crusader to promote the power of closed captioning on television. With her blessing, every child at Shannon Elementary where she is principal is watching 60 minutes a day of child-friendly TV this holiday break - with the closed captioning button turned on. "You are actually reading while you watch TV," Williamson said. "Hearing the word as it is said and then seeing the action, to me, that sounds like free Hooked on Phonics!" She kicked off the no-budget movement around Shannon in November, the day after she heard Kent State University literacy professor Tim Rasinski speak in a reading seminar here. "That was November 15," Williamson said. "The next day, I announced in our morning assembly, 'We were going to be like the Finnish people this weekend, boys and girls. Let's get started.'" Finland, which has one of the highest literacy rates in the world, traces its success in part to a national promotion of closed captioning, Rasinski said in a phone interview.  Full Story

~~~~~~~~~~~~~~~~~

Researchers revolutionize closed captioning

March 2012

Ever since closed video captioning was developed in the 1970s, it hasn't changed much. The words spoken by the characters or narrators scroll along at the bottom of the screen, enabling hearing impaired viewers - or all viewers when the sound is off - to follow along. Now a team of researchers from China and Singapore has developed a new closed captioning approach in which the text appears in translucent talk bubbles next to the speaker. The new approach offers several advantages for improving the viewing experience for the more than 66 million people around the world who have hearing impairments.  Full Story

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Churches File for New Closed-Caption Exemptions

January 2012

Around 80 religious programmers have filed for new financial-hardship exemptions from closed-captioning rules. The Federal Communications Commission changed the qualifications for exemptions last October, and notified 590 programmers they would have to file new petitions for exemptions granted under rules established in 2006. The deadline for those petitions was last Wednesday. Those who failed to petition the FCC for a new exemption had to start providing closed captions by the next day, Thursday, Jan. 19. Previously, closed-captioning exemptions were based on the Anglers Order, which arose from a petition filed by "The Christian Angler Outdoors Television Show." The Anglers order granted exemptions based on the "noncommercial nature and lack of remunerative value" of the programming. Anglers, and another petitioner, New Beginning, received permanent exemptions, while another 300 programmers were granted a blanket exemption based on the Angler criteria. Advocacy groups for the deaf and hard-of-hearing pushed and subsequently won a review the Anglers order. The commission's October ruling said it should have considered "all of the petitioners' available resources.... not just the resources allocated for the programs for which the exemptions were sought." It rescinded the permanent exemptions and required the rest to demonstrate financial hardship.  Full Story

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FCC Requires Religious Broadcasters to Carry Closed Captioning

November 2011

The Federal Communications Commission (FCC) is reversing a decision that gave religious broadcasters an exemption to an FCC rule requiring closed captioning for the deaf and hearing impaired. Broadcasters currently exempt from providing closed captioning have 90 days to comply, or obtain another exemption. The Telecommunications Act of 1996 required the FCC to establish a suitable timetable by which televisionbroadcasters and equipment manufacturers would be required to provide closed captioning, or a text transcription of the program provided for those who are deaf or hearing impaired. The FCC required broadcasters to fulfill the closed captioning requirement by January 2006, but gave an exemption, called the "Anglers' Order," to small and medium sized religious broadcasters.  Full Story

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FCC Reverses Anglers Order of 2006!

October 2011

Five years ago, in October 2006, several leading disability organizations filed for a "Review of the Bureau Order" and a "Petition for Emergency Stay" at the FCC in regard to what was referred to as "the Anglers' Order."   Today, the FCC overturned the Angler's Order and the other 300 exemptions to providing captioning on TV that were based on the Anglers' Order. By way of background -- to illustrate how damaging the Anglers' Order was, the FCC, from 1997, when it first adopted closed captioning rules, until mid-2005 -- received fewer than 75 petitions for undue burden exemptions by providers wanting to be exempted from the closed captioning requirement. It generally handled these on a case-by-case basis as the law required. However, from October 2005 through August 2006, the FCC received over 600 such petitions requesting exemption of TV captioning. In an unexpected and unprecedented move, the Consumer & Governmental Affairs Bureau (CGB) granted two of these petitions in the Anglers' Order, and during the two weeks that followed, granted an additional 301 petitions in reliance on the reasoning of that Order. The Order became known as "the Anglers' Order" as this was the name of one of the petitioners requesting an exemption. CGB, at that time, appeared to create a new exemption based on "hardship" and reasoned that non-profit status and assertions by petitioners of the non-commercial nature of their programming was sufficient for exemption from captioning of their TV programs.   Full Story

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So THAT'S What It's Like to do Television Captioning!

September 2011

While you're vegging out watching the Cardinals and eating pizza, she's furiously typing on her stenographer's keyboard to make sure the hard-of-hearing audience can enjoy the game. A software program simultaneously translates what she's typing into English and transmits it to wherever the broadcast is originating from, then it gets sent to your TV. "It isn't just the guy on the treadmill in the gym watching the basketball game," Baker said. Last week, she captioned weather coverage along the East Coast as millions braced for the arrival of Hurricane Irene. Baker said she's inspired to do her job because of a friend in Manhattan -- and the millions like him -- clinging to the TV for forecast information and relying on captioning because they're hard of hearing. The audience will read what she's typed within seconds, mistakes and all.  Full Story

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Not all Super Bowl Ads Were Captioned!

February 2010

Despite all the hoopla before the big game about how ALL the commercials would be captioned for the first time ever, that seems to have not been the case! The story was that all national commercials would be captioned, but not necessarily the ones provided by local television. I don't know for sure which ones were local, but I saw several commercials that appeared to be national that did not include captions. Now it appears that my impressions were correct. The full report is available at http://www.captions.com

~~~~~~~~~~~~~~~~~

 

TV Captioning Problems: Where's the Action?

Editor: Here's a short comment from NVRC News about the FCC's lack of action on captioning issues. You're welcome to share this information, but please be sure to credit NVRC.

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On July 23, 2004, Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) filed a Petition for Rulemaking on closed captioning of TV programs with the Federal Communications Commission (FCC). Co-signers with TDI were the Association of Late-Deafened Adults, Hearing Loss Association of America, National Association of the Deaf, and the Deaf and Hard of Hearing Consumer Advocacy Network.

Soon we will hit the third anniversary of this filing, and we have yet to see any action on the list of concerns detailed in this petition.

The petition requested that the FCC:

- Take steps to ensure that TV captioning requirements are being met.

- Create a database with updated contact information so consumers will know who to contact with their complaints.

- Create a captioning complaint form.

- Set reporting requirements for compliance with the law and conduct compliance audits.

- Revise the complaint rules to require responses to consumer complaints within 30 days.

- Establish fines and penalties for not complying with the captioning rules.

- Require continuous monitoring of captioning to ensure that problems are discovered and fixed immediately.

- Require that, to meet the definition of 'captioned' under the current rules, a program meet standards for completeness, accuracy, readability, and synchroncity with the audio portion of the program.

~~~~~~~~~~~~~~~~~~~

TV Captioning Increase Required Jan 1

Editor: January 1, 2004 was the most recent date on which television captioning requirements increased. Here's the scoop from NVRC News.

Starting today, January 1, 2004, 75% of all English language programs prepared or formatted for display on television must be captioned every quarter of the year. This translates to 1,350 hours of programming per channel per quarter, an increase of 450 hours per quarter over the requirement in 2003. In two more years, on January 1, 2006, the requirement increases to 100%.

If you're doing the math, you have already figured out that the numbers don't quite add up. That's because some programs that are repeats of programs shown prior to 1998 (or July 1, 2002 for digital TV programs). These repeats have a different requirement; only 30% are required to be captioned per channel per quarter until January 1, 2008 when the rule changes to 75% per channel per quarter.

Spanish language programs are being given until 2010 to be fully captioned; as of today only 50% of the programs must be captioned; for Spanish language repeats, the requirement is 30%.

Other programs that are exempt from the regulations are:
- most programs shown between 2-6 am
- locally produced and distributed non-news programs with no repeat value (e.g. parades and school sports)
- commercials of less than 5 minutes
- programs in languages other than English and Spanish
- programs produced by local public TV stations for use in grades K-12 and postsecondary schools for distribution to individual education institutions
- programs shown on new networks for the first 4 years of their operations
- public service or promotional announcements shorter than 10 minutes, unless they are federally funded or produced
- programs by providers with annual gross revenues of less than $3 million (but if they show video programs that are already captioned, they must show them with the captions)

The FCC has also received a number of petitions in the past two years from program providers that request an exemption from the captioning requirement due to high cost. The FCC has not yet ruled on most of them; however they have turned down previous requests from cable channels such as the Home Shopping Network.

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More Closed Captioners Needed

June 2001

Claude R. Marx of the Associated Press recently authored an article regarding the growing shortage of closed captioners. As federal law requires larger percentages of television programming to be captioned, the need will increase. Yet schools are producing only half the number of people required to meet current demand.

To help alleviate this shortage, Congress is considering legislation to provide $100 million over the next five years to expand training programs and recruit students. There are currently about eighty institutions that train students to become closed captioners. Of these, around twenty institutions throughout the country would receive funding under the proposed bill.

Approximately 350 captioners working for 90 companies currently provide captioning services. The required skills are similar to those of court reporters, but closed captioning requirements are higher, because the output is transmitted in real time; there is minimal opportunity to correct mistakes, as there is in court reporting.

For additional information, please point your browser to:
National Captioning Institute (http://www.ncicap.org)
National Court Reporters Association (http://www.ncraonline.org)

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Captioning on the Weather Channel

The Weather Channel began closed captioning in a test mode on Monday, December 27th, as the first step in a year-long progression that will eventually result in 20 hours of closed captioning daily on the  all-weather network. The National Captioning Institute (NCI) has been working with TWC to establish a system for providing the service; a test of the system was successfully completed on December 16th.

 

Starting January 1, The Weather Channel will caption five hours of programming: the 7 a.m. to 9 a.m. time period and the 8 p.m. to 11 p.m.  prime viewing time. In June, the amount of closed captioning on TWC will double with expanded hours of captioning from 5 a.m. to 10 a.m. and 6 p.m. to 11 p.m. Next January, The Weather Channel will establish a regular schedule  of closed captioning for 20 hours of its programming day.

 

 The Weather Channel, based in Atlanta, is the nation's preeminent source of weather information. The only national 24-hour weather network, The Weather Channel is seen in more than 74 million U.S. homes with another 4.5 million households subscribed in Latin America. The Weather Channel Web site, weather.com, is the leading online weather provider, averaging over 130 million page views per month. The funding for closed captioning is made possible in part by a grant from the U.S. Department of Education.

 

(Press Release by The Weather Channel, Thanks to Rob DeBeck)