PhoneCaption Provides Free Telephone Captioning
Editor: The FCC has approved American Network, Inc. to provide a
captioned telephone service for folks with hearing loss. It sounds similar
to existing captioned telephone technology. I've requested additional
information from the company. But in the meantime, here's their press
American Network, Inc., announced today that it has been approved by
FCC to provide TRS services for the Deaf and Hard of Hearing communities.
FCC approval further validates American Network's service model and a
great success as it forays into TRS with its first service offering of
PhoneCaption.com, servicing the Deaf and Hard of Hearing.
PhoneCaption's service uses innovative, patent-pending technology
allowing the Deaf and Hard of Hearing to see captions while talking on the
phone! As the caller speaks, the Hard of Hearing individual receives the
speech in text captions to read via the web or on an IP phone screen
display. PhoneCaption is the first service of its kind in the world to
provide phone captioning on IP phones.
Phone Caption is a service specifically designed for people who are
Hard of Hearing, late deaf or accidental deaf to use the phone to make
calls and to receive the caller's voice in text over the internet or via
IP phone. The text displays real-time captions of the current conversation
similar to the method used for TV programs. The captions are typically
displayed on a screen embedded into the telephone base, if the user has IP
phone such as a Cisco 7960, otherwise, captions are provided over the web.
Service is free for those who are medically recognized as Deaf or Hard
of Hearing. It is being funded by FCC and available for Americans in the
The telecommunication relay service market is undergoing profound
changes in its technology infrastructure as the need to communicate
through a variety of deaf user interaction channels becomes more
prevalent. As a result, TRS operators and telecom service providers must
find more efficient means to provide equal access for deaf users in an
increasingly complex global business environment. PhoneCaption
interoperates with diverse core systems through Web services/XML that
seamlessly deliver captioning text to deaf users. American Network
solutions provide integration of telecom and internet through instant
messaging, relay services and delivery of text to IP phones.
Free captioning is available from 8 a.m. to 10 p.m. EST daily.
PhoneCaption plans to extend the service to 24 hours a day, 7 days a week.
To register for this free service and receive your assigned 10-digit
telephone number, create an account on PhoneCaption.com.
PhoneCaption is your communication link to equal access.
Since its inception in 1991, American Network, Inc. has been in the
telecommunication industry offering a variety of telecom services
including internet services, CLEC services, and others. Now, with its
approval from FCC, it has transformed itself into a Relay Service
provider. With its past experience in Hostedacd, call centers, and CRM
services, it has created a new offering under the trade name PhoneCaption.
American.net and its affiliated companies have always been in the
forefront of innovation both on technology and services.
For more information, visit our website at http://www.american.net/