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Pontiac press release ignores different hearing loss identities

 

November 1999

 

Pontiac's press release regarding their auto shows mentions providing communications access to the deaf and hard of hearing community by providing interpreters. The deaf community certainly appreciates this attempt to provide access. However, the 95% of persons with hearing loss who are hard of hearing, late deafened, or oral deaf receive no benefit from the presence of sign language interpreters.

 

A member of the deaf community sent a Letter to Pontiac explaining that interpreters do not provide access to 95% of deaf and hard of hearing people and offering information and assistance.

 

If Pontiac chooses to reply, their response will be posted here.

 

January 2001 - Well, here it is January 2001. No response yet and Pontiac continues to claim to provide access to the hearing loss community while ignoring the needs of 96% of that community. Being ever the optimist, I sent them another letter. As always, I'll post their response if I get one.

 

August 2001 - Last year about this time we published a story about the lack of accessibility of Pontiac's auto shows. We commended them for providing interpreters, but we also informed them that the vast majority of the hearing loss population doesn't know sign language and uses other communications methods. Our offers to work with them were ignored, but they DID go off and work on access - and this year, they're providing it. Read all about it!