Few HOH People Employed by "Deaf and HOH"
Agencies - One of a Series of Articles on the Awakening Oral Hearing
Loss Community
March 2005
Editor: I frequently hear from hard of hearing (HOH) and
late-deafened (LD) people that they no longer even look for services
from organizations that serve the "Deaf and hard of hearing".
Many stories are amazingly similar. A HOH or LD person walks into an
agency and is greeted by a Deaf person who signs to them - or a hearing
person who signs to them - and tells them they should learn sign
language! I rarely hear of a person who walks into a "Deaf and hard
of hearing" agency who manages to find a HOH or LD person to talk
to!
I have some personal experience in this matter. My LD wife and I
served for a couple of years on the board of our local agency that
serves the "Deaf and hard of hearing". One of our goals during
that time was to convince the organization to hire ONE HOH or LD person,
so when a HOH or LD person walked in, they could talk to someone who
understands their situation. We were unable to convince them that even
ONE of their 25 person staff should be HOH. Yet they continued (and
continue to this day) to claim to serve the "Deaf and hard of
hearing". And they get a bunch of government money to provide those
services.
Here are some comments from Randy Collins that point out a similar
situation among the relay providers. My personal opinion is that these
folks are really missing the boat. One of these days, some smart relay
provider will really pursue the HOH/LD market, and will be richly
rewarded for doing so. (By the way, that does NOT mean having a bunch of
Deaf and hearing people go after HOH/LD folks.) I think I've seen signs
that one of the lesser-known relay providers is moving in this
direction, and I'll certainly let you know if those indications become
more concrete.
One more thing - anyone interested in taking a more proactive stance
in the effort to get more than token support for HOH/LD folks, please
email me at larry@hearinglossweb.com . I think it's time to talk about
how to do this on a national basis.
Now (finally), here's Randy! His comments are from the HLWork list at
YahooGroups (http://groups.yahoo.com/group/HLWork), and are reprinted
with permission.
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There is and there will be a desperate need for people working with
people who are hard of hearing. Baby boomers are going to impact in a
big way and many of them are or soon will be HOH! Ha! Ha! We beat them
to it; we got here first. There's an advantage to that. You've got
professional training and experience as an educator and personal
experience as a hard of hearing person, that's marketable. We need more
hard of hearing people talking, teaching, advocating for, training, hard
of hearing adults. Certainly you should subscribe to Larry's HOH-LD
News. He often has jobs advertised that are related to HOH.
I've already stood on my soapbox today but another pet peeve of mine
is the shameful record of telecommunications relay companies regarding
hard of hearing employment. They are ALL hearing and Deaf. They all have
outreach people all over the place. I can count the number of hard of
hearing (not culturally hard of hearing) relay employees on one had -
and still have enough left over to stick up a finger. Smile.
The Relay companies are mandated to serve hoh people and to provide
outreach, but they are not mandated to actually hire hard of hearing
people. The overwhelming amount of their effort is spent in efforts to
provide outreach and training to the Deaf community! That market has
been worked to death; it is saturated. The Relay companies however
continue to focus on Deaf people. Why? It's all they know. They don't
have any hard of hearing people to speak of, NONE in management. When
all you have is a hammer, every problem looks like a nail. Sooner or
later the Relay companies are going to have to begin to focus on hard of
hearing people and they'll need hard of hearing people to do it. Why
can't you be part of that effort?
I would also look into Tech Act programs in each state and also state
programs for hard of hearing and deaf and in Vocational Rehabilitation.
Kentucky has a fantastic hard of hearing training program for their
counselors. Many state are going to use the Kentucky model in the
future.