Speechreading Suggestions - Part 2
by Steve Silverman, M.A. (Communicative Disorders)
Part One
Part Two
Part Three
Speechreading suggestions for the speechreader:
* You know more about lipreading and your needs than the other person,
so you are actually doing him or her a favor and educating by making
communication more accessible.
* Maximize your residual hearing by manipulating the circumstances to
minimize or eliminate competing sound, making sure the better hearing ear
(if you have one) is oriented toward the speaker, and by using assistive
devices (loop systems, closed FM systems, or others). Combining your
residual hearing, amplification, and lipreading in efficient ways provides
the greatest amount of information.
* Assert your needs. You want to understand as much as the speaker
wants you to, so show that. Request what you need politely, such as,
"Will you please take your hand off your chin?" or "Face
me," or "Throw out your gum because it will make it easier to
understand you," or ask that restaurant manager to lower the sound of
the music, raise the lights, or place you at a well-lit table.
* ASK for the topic so you know what it is. "What are you (we)
talking about here?" works a whole lot better than taking time to
figure it out.
* Choose where you sit or stand in anticipation of your communication
needs, facing where the waiter will be, where there is little movement or
light behind the speaker you will be attending to most, and where you can
use your residual hearing best. Sometimes it's necessary to prioritize
these things (a personal bias, if I must choose, I prefer to face the
person I wish to hear most and not where the waiter will stand). And
again, ask if a small change will help your visual access, "Please
move a little to the right."
* Assume that you have a right to understand. If people are saying it,
obviously, they think it's important for you to know it. A personal pet
peeve: being told, "It's not important," or "Never
mind." Anything important enough to say to me once is important
enough to repeat or rephrase.
* Bluffing is exposed sooner or later, sometimes with very embarrassing
results, such as finding you've "uh-huh"-ed yourself into a
commitment when you were just trying to appear understanding or saying
something totally inappropriate, such as, "That's nice,"
immediately after someone passed along very distressing information. (Been
there, done that.) That's why I try to never bluff, although honesty
directs me to admit that I do have some rare moments of it.
* Ask for repetitions when you need it. When asking for a repetition,
use cloze techniques. Instead of "Huh?" or "What?" or
"I didn't understand that," ask the speaker to fill in the
blanks by letting them know what you DO understand "I know you're
talking about a family member, but don't know if you're saying Gary or
Karen." (Yes, non-lipreaders, those look identical.)
* Assert and choose your listening position. Make sure your back is to
the light so that it falls on the speaker's face ("Can you please
move a little to the right so I can see you better?") and that the
speaker is at the same relative height as you ("Won't you please take
a seat, too?") Move to make sure you are between three and six feet
from the speaker if possible.
* Let the speaker know you're lipreading ("Please face toward me
so I can read your lips.") If your request begins, "I'm sorry,
I'm deaf," implicit is that you're sorry for yourself. You have no
reason to be, so there's no need to begin that way. The opposite side of
that is how you handle when a person responds to that opening by saying,
"I'm sorry." I tend to smile and reply, "I'm not,"
which normally gets a smile in return and seems to calm a lot of tension
during communication. (Note: a well-respected deaf peer disagrees and says
this is merely social convention. I hold this position and retain it as
personal philosophy.)
* To the greatest extent possible, make conversations one on one, not
in big groups where the topic is hard to follow, the speaker harder still,
especially if people talk at the same time.
* Use reflective listening techniques to show understanding, "Ah,
you're going to the big ALDA party next weekend, too," so the speaker
knows you're understanding. A bluff "Uh-huh" doesn't help you or
the person who wants you to understand.
* Anticipate context. At the bank, they'll ask about whether you want
to make a deposit or withdrawal, the waiter will want to know what kind of
salad dressing you want or what you want to drink, and your mother...(I
think I should leave that one to you!)
* Remember, you don't have to 'get' every word, just the meaning of the
whole. It's not worth the aggravation trying to get every article or
preposition.
* Read and teach the suggestions for the speaker below.
* If you're going to be attending a movie or play without access beyond
sound, read the book or the play or a summary of it.
* Be aware of hearing people's reactions to the environment. Did
someone just come into the room? The hearing person will look toward the
door if they did.
* Be prepared that the conversation's topics will change. Like usual,
ask for clarification of the topic by telling what you know "We were
just talking about Debbie's wedding, but now we're not. What are we
talking about now?"
* Keep abreast of the news and world events. These will help when
people are talking by providing you with more and better context.
* Relax! Straining to lipread is counterproductive. Lipreading is
harder if you TRY. Relaxing helps lipreading more than getting anxious
does. Too much deliberate concentration tends to interfere with my
understanding, not help it.
* Speechreading takes MUCH more energy than listening with ears. Take
what I think of as "eyeball breaks" (in a group setting, that
sometimes means a false bathroom run for me). Turn to another activity or
rest when your eyes let you know they need a break. It's fair and
reasonable to say, "I'm going to tune out for a couple of minutes.
Who will fill me in on what I miss?" Realize that lipreading is more
difficult if your eyes are stressed or you're tired. Being sick or tired
makes lipreading harder because it makes any kind of concentration harder.
* Familiarity with the speaker tends to make lipreading easier. Even if
initial contact proves frustrating and only minimally successful, time
will normally make the new person's speech patterns more familiar and
easier to read.
* That's not to say that even the very best speechreaders will be able
to understand everybody and everything. They won't. The attitude that
works best for me is that all I can do is all I can do. If that comes up
short, I am more than willing to explore other ways to get the speaker's
message, including asking them to verbally spell the word I missed or
writing it down.
Part One
Part Two
Part Three