Advanced Bionics Technology Focus Group - Part One
April 2010
Editor: The HLA-Carlsbad group had some folks from Advanced Bionics at
their meeting on April 3. They conducted a Focus Group to get consumers'
inputs on their implants and what they might like to see in the future,
and there was lots of brainstorming on those ideas. Note that the
discussion was not intended to represent any product development
activities at AB. The purpose was simply to hear from the perspective of
existing CI users how AB could best address their needs going forward.
This is part one of two parts.
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The presenters from Advanced Bionics (AB) were Tracy Kruger, the
Director of Product Marketing, and John Kerry, a Product Marketing
Manager. They devoted the first part of the meeting to soliciting input
from audience members. They were especially interested in the problems
that people were having with their implants, and the kinds of things
they'd like to see in the future.
One common complaint was concern about getting the processor wet. The
first speaker was concerned about exercising with her implant on, and
whether or not heavy perspiration could damage the processor.
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A couple of other folks mentioned that it would be very nice to be able to
swim with the processor in place. There ensued mention of current "home
systems" that encase the processor in a waterproof covering, so that
people can swim with it in place, and also thoughts about AB producing a
true waterproof processor. The AB folks wanted to know if a separate
waterproof processor would be ok, or if people would demand that their
standard processor be waterproof? How about a waterproof case to place the
processor in? Would that be ok? How about if it really didn't fit behind
the ear very well, and had to be pinned to a piece of clothing or
swimsuit?
A related concern was the effect of sand on the processor. Is it ok to
wear it at the beach? What if it falls in the sand?
Another exerciser has problems with the processor falling off while
jogging, and would like to see a more secure way to attach it.
One woman was concerned that insurance companies be required to pay for
whatever kinds of improvements were developed, and this comment came up
repeatedly throughout the discussion. She emphasized that new equipment
doesn't do much good for those who can't afford to buy it.
One question the AB folks asked was if people would be ok with just a
headpiece (nothing behind the ear)? If so, how big could it be? And how
heavy? Would people be ok with having the microphone on the headpiece? How
about if some sort of headband were required to hold it in place?
Another request was to put everything on a single earhook, rather than
requiring users to switch earhooks to get Direct Audio Input or other
features.
One person suggested that combining he case, charger, and plug into a
single unit would make it a lot easier when traveling.
How about a GPS Chip and some telemetry in the processor to facilitate
locating lost processors?
It would be great to have Bluetooth capability.
Another person wanted some sort of device she could wear while sleeping
that would alert her to a smoke alarm or other alerting device.
You may know that Sonova now owns both AB and Phonak. I was happy to
learn that engineers from the two companies are already working together
to share existing technologies and to consider ways in which AB implants
and Phonak hearing aids may work together in the future.
One idea that is already being considered is extending the Phonak
DuoPhone feature to incorporate AB implants. (The DuoPhone automatically
routes a telephone signal to both hearing aids, which can greatly improve
speech comprehension. What is being considered is having a DuoPhone
feature for people who have a Phonak hearing aid and an AB implant.)
This is just one application that can be made available by extending
the iCom functionality to include AB implants. The iCom is a pendant worn
around the neck that provides a wireless interface to Bluetooth, an FM
system, or a telephone, and also has a jack to accept input using a 3.5 mm
stereo cable input. The iCom currently communicates with bilateral Phonak
hearing aids, and that capability could be extended to include AB
implants. Doing so would provide access to all the interfaces provided by
the iCom. But don't expect to see this for at least a couple of years.
One woman mentioned that she wears an AB implant and a Phonak hearing
aid, and that there seems to be a slight, but annoying time delay between
the sounds from them. Does anyone else have this problem, and is anyone
working on it?
Another person mentioned that she also wears an implant on one side and
a hearing aid on the other side, and she gets the low frequencies from the
hearing aid and the high frequencies from the implant. One of the AB folks
commented that with their current steering capability, they're able to
stimulate areas of the cochlea beyond the location of the actual array and
they expect to be able to expand the frequency range of the implant.
One person thought it would be nice to have the capability to have a
fourth program, rather than the current three. A quick survey revealed
that most people use only one or two programs, and only a very few use
three.
The next query from the AB folks puzzled me a bit. They wanted to know,
if people had to choose only one, would they prefer to have the kind of
connectivity offered by the iCom, or would they rather have the capability
for the two devices to talk to each other (for features like the
DuoPhone). I don't understand why this has to be either/or. It seems to me
that the obvious answer is to do both!
Here's Part Two!