Center for Hearing and Communication Launches "Ask the Experts"

Editor: The Center for Hearing and Communication (CHC) has announced a new online resource for people looking for hearing loss information. It sounds like a great way to get questions answered. Here's the press release. Oh, and for those who don't recognize this organization, they've recently changed their name from the League for the Hard of Hearing.

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November 2009

People whose lives have been touched by hearing loss are hungry for answers to questions that constantly run through their mind. How do I find the resources I need? Who can help me advocate for my child? Which amplified phone is right for me? These questions and many more can sometimes go unanswered while an individual waits to meet with his or her hearing healthcare professional. Or worse, the questions go unanswered because the person does not live in proximity to a clinician with the necessary expertise and experience. Addressing this need for increased access to hearing healthcare professionals, the Center for Hearing and Communication announces the launch of "Ask the Experts."

"Ask the Experts" is an online resource that puts consumers directly in touch with CHC clinicians and other staff members with the appropriate expertise to answer their questions and direct them to the resources they're looking for. The information is exchanged typically within 24 hours via an online Q&A forum housed on www.chchearing.org. Questions and answers that pertain to a topic of universal interest are posted on the site for all visitors to read. The privacy of individuals submitting questions is carefully protected.

"Ask the Experts" is just one of the innovative features on the Center for Hearing and Communication's new website at www.chchearing.org. The site functions as both an information resource and a marketing tool promoting CHC's wide array of hearing and communication services for people of all ages with hearing loss. Says Laurie Hanin, CHC's Executive Director, "Our new site is an interactive resource addressing the needs not only of the one million people with hearing loss in New York City, but also the 38 million people across the country who now have access to our renowned team of clinicians. We recognize the importance of giving people with hearing loss the ability to communicate with us online because communication over the phone can often be a challenge."

"Ask the Experts" is a service of the Family Resource Center at CHC which is made possible by the generous support of The Bodman Foundation, the J. C. Kellogg Foundation, the Milbank Foundation for Rehabilitation, the Morgan Stanley Foundation/VIP Program, and The Thomas and Agnes Carvel Foundation.

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