Volume 27 Issue 10

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- Advertisers in this Issue
First Premium Placement:
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Third Premium Placement:
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Classified Section:
Two online stores, one captioning company, one conference, and five employment opportunities

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Contact information and disclaimers are at the end of this newsletter.
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- Article 1: An Update on the Disability Rights Office, FCC - Part 2
By Cheryl Heppner
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Editor: The FCC's Disability Rights Office is concerned with all telecommunications issues that affect people with disabilities. The following report is a great overview of the issues that are currently on the table. Thanks to Cheryl Heppner and NVRC for more great reporting and for permission to share this information. If you'd like to share it, please see the credit at the end of this article.

This is part two of two parts.

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States would be thrilled if they didn't have to pay for relay calls, and TRS providers would enjoy not being stuck with a bunch of different bills for different states. But the FCC is bound by the language of the ADA's Title IV, which says that states pay for intrastate calls and the interstate calls are paid at the federal level.

In writing the ADA, the idea for TRS in Title IV was that if you were a telephone company, you would also have to offer relay calls. It would be like a hotel having to make rooms accessible for some of its guests. Relay calls using the Internet brought a whole new set of issues.

Some of the standards established for the early relay services have been waived for IP Relay and Video Relay services. Should they continue to be waived? How do we ensure access to emergency services? Does the recent E-911 order by the FCC show the way? All of these are not easy questions to answer.

Two weeks ago, the FCC chose to reject the Video Relay Service rate proposed by the National Exchange Carriers Association. It was the smoothest process in the time Tom has been involved.

In March 2005, some IP Relay issues were resolved. The FCC ruled that reimbursement from the TRS Fund couldn't be withheld as a penalty for not complying with all the rules. But providers should not think that they can offer services without meeting the standards.

The FCC continues to flesh out what is meant by the ADA's requirement of functional equivalence in relay services. In January 2005, a declaratory ruling and public notice were issued; these said that providers can't use financial incentives to get people to make TRS calls when the funding comes from the TRS fund, and cannot contact people to encourage them to make calls. In February 2005, an order on three-way calling was issued to comply with their rule and clarify a previous order.

Still to come are decisions about:
- Cost reimbursement issues from last year
- Interoperability
- VRS and IP separation of cost (who pays?) and a broader issue to discuss whether there should be a whole different cost recovery method for VRS
- Certification regulation for VRS and TRS providers -- companies want to get in the market; how will there be oversight, regulation and certification of national-level services?
- Should VRS be a mandatory service -- and what does it really mean to be a mandatory service?

IP Relay fraud has also been an issue the Disability Rights Office has wrestled with. In a large number of IP Relay calls, the communication assistants recognize fraud, but they are required to be transparent. The FCC has met with staff of the Department of Justice (DOJ) and FBI to try to find a way to resolve the problem. Communication assistants don't like it, IP Relay providers don't like it, and merchants don't like it. If a merchant blocks all relay calls to try to prevent fraud, a complaint against the merchant can be filed under Title III of the ADA, which is enforced by DOJ.

Tom said it's an exciting time at the FCC with new leadership. He is eager to see how TRS will look in two more years at the next TDI conference. But he said he will still leave his golf clubs home.

Q: Does the FCC have a process for filing complaints on video?
A: There is no exact answer -- keep badgering us on this issue.

Q: Continued funding of TRS is a concern; why should only telephone companies contribute and not others like cable or other Internet providers?
A: This is a recurring question. Currently interstate TRS providers are required to pay into the TRS Fund. This issue will most likely be raised and resolved. It could be addressed by a clear definition of what a telecommunications service means.

Q: Is the FCC receiving enough comments on VRS rules?
A: When we don't feel we have enough, we can ask for more, as we did on the issue of speed of answer. It is important for people to comment if they have an interest in the issues. But comments are not counted like an election, where a 60-5 vote would win.

***************
(c)2005 by Northern Virginia Resource Center for Deaf and Hard of Hearing Persons (NVRC), www.nvrc.org. When sharing this information, please ensure credit is given to NVRC

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- Article 2: Gallaudet and Deaf People in 21st Century
By Leonard Hall
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Editor: Here's Leonard Hall with his thoughts about what's going on with the protests against Jane Fernandes at Gallaudet University. Thanks to Leonard for his kind permission to share this article with you.

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Shortly after the protests started upon the May 1st announcement that Dr. Jane Fernandes, a deaf woman, would be the next President of Gallaudet University, a few deaf students camped out near the front gate.

Several nights later, many more students joined and dozens of tents were spread among the front campus ground of Gallaudet University in Washington D.C. Recently, tent city closed as many students went home to summer jobs and internships.

While some people said the central issue is that the new President is not "deaf enough", many people said that is not the issue at all. The crisis is forcing Gallaudet and deaf people to confront the reality of the changing worlds of science and education.

In reality, deaf culture is changing due to technology advance in hearing aids and cochlear implants and other advances in education for deaf and hard of hearing students.

Across the country, many schools for the deaf, including Kansas School for the Deaf, are enrolling a growing number of deaf and hard of hearing students with cochlear implants and other advanced hearing aid technology. These schools may be offering alternative means of education primarily in oral and auditory training for these students.

For over 75 years, these schools for the deaf and Gallaudet University are the centers of deaf culture, where everyone would learn and use American Sign Language (ASL) and spread ASL throughout the world. They are the standard bearers of ASL.

Since the adoption of IDEA (Individual with Disability Education Act) in the 1970s, more than 75% of deaf and hard of hearing students went to mainstreamed schools. Many never had a chance to learn ASL or participate in deaf school programs until they graduated from high school or attended Gallaudet or NTID.

Like myself and many other deaf and hard of hearing adults, Fernandes is a latecomer to deaf culture and ASL. We learned ASL and deaf culture by actively participating at Gallaudet or in the local deaf club and deaf community as adults.

Students and faculty members felt strongly that Fernandes does not show strong commitment to ASL as the dominant form of communication as they may be right. It is not a battle of who is "deaf enough".

There are the personal issues of her alleged autocratic management style and the unpopular decisions as Provost affecting faculty members and students.

Fernandes stated that Gallaudet must embrace all deaf people and the many ways they communicate. While ASL is always central to Gallaudet, she would like to see Gallaudet becoming more inclusive of deaf and hard of hearing people who may not have grown up using sign language.

For many deaf students using ASL as their own mode of communication, the fear is that they would be shut out at Gallaudet. Their identity as deaf people would be weakened with the right to participate fully in the world.

In face of the advancing technology in science and education, President I King Jordan, Gallaudet and deaf people are saying that the protests are really about what it means to be a deaf person in the 21st Century.

(Leonard Hall writes a weekly column for the deaf community. He can be reached at Legalnetwk@aol.com)

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- Article 3: You can manage but not cure tinnitus
By Jim Miller
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Editor: Have you noticed how much attention is being paid to tinnitus recently? I think it's because we baby boomers are looking for answers regarding this and other hearing loss issues. I think that's a very good thing.

Thanks to Jim Miller for permission to share this article. You can view more of his articles at www.SavvySenior.org

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Dear Savvy Senior: I'm 56 years old and in pretty good health, but recently I've noticed a constant ringing in my ears that's very irritating. What can you tell me about this and is there anything I can do? - Ringing Randy

Dear Randy: The ringing in your ears could be a condition called tinnitus (ti-NIGHT-us), a common problem that affects nearly 50 million Americans. Here's what you should know.

Tinnitus is the sensation of hearing a ringing, buzzing, roaring, hissing or whistling sound in one or both ears when no external sound is present. The sounds, which can vary in pitch and loudness, are usually worse when background noise is low, so you may be most aware of it at night when you're trying to fall asleep in a quiet room. For most people tinnitus is merely annoying, but for many others it can be extremely disturbing.

Causes: It's important to know that tinnitus is not a disease, but a symptom that can be caused by a variety of medical conditions. The best way to find out what's causing your tinnitus is to get a complete physical examination, including a thorough hearing test. The various things that can cause tinnitus are:

• Age: The natural process of aging can result in damaged or deteriorated auditory cells in the inner ear causing hearing loss - leading to tinnitus. This process usually begins around age 60.

• Loud noise: The most common cause of tinnitus and hearing loss is exposure to loud noises. In fact about 90 percent of all tinnitus patients have some level of noise-induced hearing loss.

• Earwax: A build-up of wax deep in the ear canal can cause temporary tinnitus and hearing loss. Have your ears checked and if necessary, cleaned.

• Medication: Over 200 different drugs can cause ringing ears, including aspirin - especially when taken in high doses. For a list of drugs that can cause tinnitus call the American Tinnitus Association at (800) 634-8978.

• Medical conditions: Various medical conditions can also cause tinnitus such as high blood pressure, vascular disease, allergies, thyroid problems, ear or sinus infections, Meniere's disease, otosclerosis, temporomandibular joint (TMJ) syndrome, a tumor, an injury to the head or neck and more.

Treating tinnitus: While there's currently no cure for tinnitus there are some ways to treat it, depending on the cause. For example if your tinnitus is caused by a medical condition (high blood pressure, thyroid problems, etc.) treating the condition may reduce or eliminate the noise. Or, if you think a medication you're taking may be causing the problem, switching to a different drug, or lowering the dosage may provide some relief. But, if the noise in your ears is due to age-related hearing loss or damage to your ears by exposure to excessive noise - there is no treatment. There is however some things you can do to reduce the severity of the noise, including:

• Avoiding irritants: Tinnitus can be aggravated by loud noises, nicotine, caffeine, tonic water, alcohol and various medications.

• Cover the noise: In a quiet setting, a fan, soft music or a white noise machine can help mask the noise from tinnitus. For some people, tinnitus maskers (a device that looks like a hearing aid) that produce a pleasant noise may also help.

• Hearing aid relief: If your tinnitus is accompanied by hearing loss, hearing aids can amplify outside sounds, making the tinnitus noise less obvious.

• Stress management: Stress can make tinnitus worse. Stress management, whether through relaxation therapy, biofeedback or exercise, may provide some relief.
Savvy tips: While there's currently no drugs approved by the FDA to treat tinnitus, anti-anxiety drugs, antidepressants and antihistamines have been known to help. Alternative treatments like ginkgo biloba, zinc, magnesium and acupuncture are also worth looking into. Another option to consider is tinnitus retraining therapy, which can help you retrain your mind to ignore the noise. As always, talk to your doctor before trying any new treatments.

For more information on treating or managing tinnitus, or to locate a tinnitus health care specialist in your area, visit www.ata.org or call (800) 634-8978.

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- Article 4: Short Takes
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Editor: Here are our picks of some additional stories that you may find interesting. For more, please point your browser to:
http://www.hearinglossweb.com/news/curr.htm

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Inner Ear May Take Beating From High-Impact Aerobics

PEOPLE who engage in demanding physical activities might expect to suffer occasional injuries to the body parts directly involved. But few devotees of high-impact aerobics are likely to guess that their jumping and bouncing to music could damage their inner ears, causing symptoms like persistent vertigo, dizziness, imbalance, motion sickness, ringing or fullness in the ear and high-frequency hearing loss. Yet just such a syndrome has been identified in a group of 30 otherwise healthy women in the Westchester County area of New York who regularly do high-impact aerobics, which involves a lot of bouncing up and down, often with both feet off the ground at once.

http://tinyurl.com/pcd

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Military alarmed over skyrocketing hearing loss

As disability payments for hearing loss skyrocket, the military is becoming much more aware of the dangers of loud noises and their impact on people's hearing - and they're taking steps to reverse the alarming trend. Here's a Navy website that does a great job of treating the entire subject of noise induced hearing loss (NIHL), and also talks about the Navy's noise-related programs

http://www.safetycenter.navy.mil/acquisition/noise/default.htm

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Health coverage for hearing aids

For the fourth time since 2002, the California State Senate is grappling with a bill that would require insurance companies help finance hearing aids for children. It's a legislative battle inspired by one determined Burbank parent. The bill that State Sen. Jack Scott introduced during a press conference at George Washington Elementary would require insurance companies to pay up to $1,000 to provide hearing aids to children younger than 18. Over the past four years, the bill has floundered. Even in 2004, when the bill was passed by the Senate and State Assembly, it lost momentum after reaching Gov. Arnold Schwarzenegger's desk.

http://www.burbankleader.com/business/story/44750p-67572c.html

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- Classifieds
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Two online stores, one captioning company, one conference, and five employment opportunities appear in this issue. (Ads appear after this brief table of contents.)

WCI. Providing Solutions for People with Hearing Loss.
SPECIAL DEALS ON ALARM CLOCKS AT WCI!
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Potomac Technology - Everything You Need Under One Roof!
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Sawyer Court Reporting
Closed Captioning Services for the hearing impaired
http://www.sawyercourtreporting.com/contact_info.cfm

National Cued Speech Association Conference
July 20 - 23
Baltimore, MD
http://tinyurl.com/nwope

Employment Opportunity 1
Various Opportunities
GLAD
Various Southern California Locations

Employment Opportunity 2
Account Manager
Deaf and Hard of Hearing Service Center (DHHSC)
Fresno, CA

Employment Opportunity 3
Various Positions
The Learning Center for Deaf Children
Framingham, MA

Employment Opportunity 4
Deaf and HOH Outreach Specialist
Deaf and Disabled Telecommunications Program
Oakland, CA

Employment Opportunity 5
Deaf and HOH Outreach Specialist
Deaf and Disabled Telecommunications Program
Riverside, CA

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Sawyer Court Reporting
Closed Captioning Services for the hearing impaired
http://www.sawyercourtreporting.com/contact_info.cfm
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news, weather, sports and meetings

eight years experience working in closed captioning in captioning broadcast news, sports (soccer), arts and entertainment, and history international shows live for several companies

for more information on rates and scheduling appointments, click on:
http://www.sawyercourtreporting.com/contact_info.cfm

to reach Sawyer Court Reporting via relay:
voice: 816.761.5536 cell: 816.916.8042

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National Cued Speech Association Conference
July 20 - 23
Baltimore, MD
http://tinyurl.com/nwope
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Join us to celebrate the 40th anniversary of Cued Speech!

The National Cued Speech Association (http://www.cuedspeech.org/) is holding a conference in celebration of the enormous advances of Cued Speech over the last few decades, and we want you to be part of the event!

This is the only meeting in the country of its kind, bringing together both the innovators in the field of Cued Speech and the people it most directly affects.

This conference will provide a forum at which experts, educators, and families can come together and share their experiences and expertise in the field of Cued Speech, as well as participate in a wide range of stimulating programs.

It is an opportunity to discover the community of today and explore opportunities for the deaf community for the future.

For more information, please visit http://tinyurl.com/nwope

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Employment Opportunity 1
Various Opportunities
GLAD
Various Southern California Locations
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GLAD is an Affirmative Action Employer with equal opportunity for men, women and people with disabilities. For more information on the following positions, please go to: www.gladinc.org. The status of all positions is: Regular, Full-time, Non-Exempt, Full Fringe Benefits unless otherwise noted. All positions are open until filled.

* LIFESIGNS Director - Los Angeles
* LIFESIGNS Clerk - Los Angeles
* Network I.T. Administrator - Los Angeles

If interested for any of these positions then please submit resume and application to:

Jeff Fetterman
Human Resources Specialist
Greater Los Angeles Agency on Deafness, Inc.
2222 Laverna Avenue
Los Angeles, CA 90041
V/TDD: (323) 550-4207
Fax #: (323)550-4204
E-mail: jfetterman@gladinc.org

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Employment Opportunity 2
Account Manager
Deaf and Hard of Hearing Service Center (DHHSC)
Fresno, CA
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Position Title: ACCOUNT MANAGER
Status: Regular, Full-Time, (37.5 hours per week), Exempt
Salary Range: $3,166.00 - $3,333.00/ month + Benefits
Application Deadline: Open until filled

Duties
Under the direct supervision of the Executive Director, the following tasks will be performed:
* Prepare budgets for agency grant submissions
* Monitor agency grant budgets on an on-going basis
* Complete /invoices to all funding sources
* Monitor bookstore inventory, sales and receipts
* Prepare cash flow projections and monitor all revenues and expenses
* Prepare agency Payroll
* Supervise maintenance of the general ledger
* Analyze all financial statements
* Work closely with the Executive Director on fiscal planning, reporting, and analysis
* General administrative duties, i.e., corporate records, taxes, insurance, etc.;
* Provide supervision to all bookkeeping personnel.
* Coordinates physical operations of headquarters and outreach facilities
* Participate as a member of the agency's management team.
* Other fiscal duties as assigned.

Qualifications
* Experience and training in accounting for non-profit organizations
* Knowledge and experience of accounting duties - posting general ledger, preparation of financial statements and reports, cash flow projections, etc.
* Knowledge of, or willingness to learn, American Sign Language
* Knowledge of current computer and accounting software

To apply, please send a letter of interest, resume, three letters of recommendation, and three references to previous employers to:
Denise Lanier, Human Resource Manager
5340 N. Fresno ST.
Fresno, CA 93710
Or Fax to (559) 225-8215

DHHSC does not discriminate on the basis of age, sex, race, mental or physical disability, religion, ancestry, national origin, medical condition, sexual orientation, political activity, or marital status.

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Employment Opportunity 3
Various Positions
The Learning Center for Deaf Children
Framingham, MA
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Teacher of the Deaf

Requirements: Massachusetts teacher certification or ability to become certified. Multiple positions available from preschool through high school for the 2006-2007 academic school year. ASL fluency essential.

Learning Disabilities/Reading Specialist

Ensure that students with learning disabilities effectively access the Massachusetts Curriculum Frameworks and effectively participate in state-wide level assessment. The Learning Disabilities/Reading Specialist will work collaboratively with an interdisciplinary team of department supervisors, teachers, speech/language pathologists, and therapists in creating and facilitating instructional supports and activities.

Requirements: Massachusetts DOE license or demonstrate the ability to be licensed by the Massachusetts DOE. Teacher of the Deaf with evidence of further training in learning disabilities or a Teacher of Learning Disabilities with additional training in Deaf Education.

Director of Vocational Services
Licensed Vocational Teacher

This program is designed to prepare deaf and hard of hearing adolescents, some with developmental and/or other learning challenges, for successful employment as young adults. Both individuals should possess degrees and experience that will enable them to work with a team in the development and implementation of services. ASL fluency essential.

Curriculum Specialist

Plan and organize MCAS testing and curricula alignment including alternative testing. This qualified candidate will work collaboratively with department supervisors and teachers related to the Massachusetts Curriculum Frameworks alignment and MCAS state-wide alternative testing. He/she will plan and organize curricula alignment and MCAS portfolio testing.

Requirements: Minimum of 5 years as a Teacher of the Deaf or related field. MA degree in Deaf Education, Curriculum or related field. American Sign Language fluency. Excellent written communication skills. Must have the ability to work with teachers in collaborative efforts in accessing the general curriculum for all students.

Please send resumes and references to:
The Learning Center for Deaf Children
Attn: Lynn Marshall
848 Central Street
Framingham, MA 01701
Fax: 508-875-9203
Phone: 508-879-5110 v/tty
www.tlcdeaf.org

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Employment Opportunity 4
Deaf and HOH Outreach Specialist
Deaf and Disabled Telecommunications Program
Oakland, CA
-------------------

Deaf and Disabled Telecommunications Program
Managed and Operated by the California Communications Access Foundation

Job Title: Outreach Specialist * Deaf & HOH Community * ASL Required
Department: Field Operations
Reports To: Field Operations Supervisor
FLSA Status: Exempt
Salary Grade Level: 3

Summary
The outreach specialist informs a targeted community within the State of California of the products and services available through the Deaf and Disabled Telecommunications Program. This position is based in Oakland.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
* Identify, develop and generate new customers into the DDTP programs via networking, lead generation, cold calling, media contacts, mailings and field visits to customers, community organizations and direct service providers.
* Provide group presentations, trainings and workshops to the general public as well as to targeted community groups.
* Provide information about the DDTP programs, services and equipment, including:
* knowledge of the types of services and equipment available to meet the telecommunications needs of persons with an array of functional limitations when using the telephone.
* knowledge of the eligibility qualifications and certification necessary for individuals to receive assistance from the program
* knowledge of the history, structure and governance, and funding of the DDTP
* Access and utilize available resources from diversified user groups within assignment through consultation with organizations, businesses and service agencies representing all user groups to network, access groups for public education and to obtain public input regarding the services provided through the CTAP and CRS Programs. Diversified user groups include: Senior Citizens, ethnic groups, disabled members of specific ethnic and cultural communities, SHHH, ALDA, Deaf, hard of hearing, brain injured, cognitively impaired, mobility impaired, speech disabled, deaf-blind, the general public, and others.
* Meet goals set with the Field Operations Supervisor, typically completing at least four outreach events a week that the Outreach Specialist has generated through their own networking. Outreach events include group presentations, exhibits/convention booths, and TTY, VCO, or CRS trainings. Outreach Specialists are responsible for arranging communication access via interpreters and/or real time captioners as needed.
* Develop media contacts; prepare and submit a minimum of three articles, bio's and summaries to be submitted in agency newsletters and various media publications, and provide interviews via radio and/or television.
* Conduct office visits to consumer and service providers.
* Compile a detailed monthly report documenting consumer feedback and outreach activity.
* Work within a predetermined territory.
* Prepare monthly expense reports for reimbursement.
* Provide customer service coverage in our service centers as needed.
* Other duties as assigned.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Two years' professional experience conducting consumer-focused outreach and education and/or work experience in deaf or disabled, or Senior Citizen, or ethnic minority communities.

Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Computer Skills
To perform this job successfully, an individual should have knowledge of Internet software; Spreadsheet software and Word Processing software, as well as competency on a lap-top computer.

Certificates, Licenses, Registrations
Current California Driver License, with a clean DMV record.

Other Skills and Abilities
American Sign Language (ASL) skills required.

Other Qualifications
Ability to drive long distances within a predetermined territory in California on a regular basis, to meet with the target population consumers and the general public. Ability to work flexible hours - evenings, weekends and frequent overnight travel are required.

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Employment Opportunity 5
Deaf and HOH Outreach Specialist
Deaf and Disabled Telecommunications Program
Riverside, CA
-------------------

Deaf and Disabled Telecommunications Program
Managed and Operated by the California Communications Access Foundation

Job Description (Brief Recruiting Version)

Job Title: Outreach Specialist * Deaf & HOH Community * So Ca * ASL Required
Department: Field Operations
Reports To: Field Operations Supervisor
FLSA Status: Exempt
Salary Grade Level: 3

Two years' professional experience conducting consumer-focused outreach and education and/or work experience in deaf or disabled, or Senior Citizen, or ethnic minority communities.

Certificates, Licenses, Registrations
Current California Driver License, with a clean DMV record.

Other Skills and Abilities
American Sign Language (ASL) skills required.

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- Contact Information and Disclaimers
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