Volume 30 Issue 7

HOH-LD-News
Vol. 30, Issue 7
February 17, 2007

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Table of Contents
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- Article 1: The Year's Hot Topics for ALDAns - Part 3

- Article 2: State of the Science on Aural Rehabilitation - Part 3

- Article 3: Wanted: Your stories about organizations that serve Deaf and hard of hearing people

- Article 4: Short Takes

Our advertisers make it possible for us to provide HOH-LD-News as a free service. Please let them know you appreciate their support, and please mention that you saw their message in HOH-LD-News.

- Advertisers in this Issue
First Premium Placement:
Wanted: Your Story About Organizations Serving DeafAndHardOfHearing
Second Premium Placement:
Harris: Help us Celebrate 25 Years with Fantastic 25% Discounts!
Third Premium Placement:
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Fourth Premium Placement:
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Spectacular Clarity(r) Phone Sale at Sound Clarity Inc.
Classified Section:
Two online stores and five employment opportunities

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Contact information and disclaimers are at the end of this newsletter.
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Wanted: Your Story About Organizations Serving DeafAndHardOfHearing
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I'm working on a book about organizations that claim to serve Deaf and hard of hearing people, and how the policies of those organizations either promote or impede social justice for those with hearing loss who prefer spoken language as their primary means of communication.

If you would like to share an experience (positive or negative) you've had with an organization that claims to serve Deaf and hard of hearing people, please contact me at larry@hearinglossweb.com
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- Article 1: The Year's Hot Topics for ALDAns - Part 3
Presented by Cheryl Heppner
~~~~~~~~~~~~~~~~~

Cheryl is one of the leading national advocates for people with hearing loss, and is involved in just about every hearing loss advocacy organization on the planet. Here she is with her take on the current hot issues.

This article is part of our coverage of the 2006 ALDA National Convention (ALDAcon). For more coverage of this great convention, please point your browser to http://www.hearinglossweb.com/res/hlorg/alda/cn/2006/2006.htm

This is part three of three parts.

~~~~~

Emergency Preparedness

Moving to Emergency Preparedness, I want to go back to the July 2006 Access Board Meeting. Brenda Battat raised the concern of emergency information being announced over PA systems in public locations. Brenda keeps pushing that issue. Lisa Hanlin at the same meeting produced research that demonstrated that for waking people in case of fire, vibrating bed shakers are much more effective than strobe lights. 100% of people subjected to intermittent shaking woke up, compared to 33% for a strobe light and 90% for a low frequency audible alarm.

Lisa also pointed out that hotels are using stand-alone devices that are not connected to the building smoke alarm system. This severely reduces their effectiveness.

Public Accommodations

A recent decision by the Department of Justice requires TestMasters to provide auxiliary aids for their course to prepare people for the Law School Administration Test. This means that they must provide interpreters, note takers, etc. These schools often tell people that they don't have money for these things. But they are now required to provide them.

Air Travel Access

We've had a long history of trying to get access during travel. We started pushing for a NPE in 1996. It was finally published in 2006. The proposed rules have almost everything we asked for, but it's in limbo because of the departure of Transportation Secretary Mineta. He had been out champion, and now we'll have to see what happens. We may have to start all over with a new person to get this done.

Questions and Discussion

Q. I have joined NetFlix, and we have found that a third of he movies we order that are claimed to be captioned are not. Do you know what's up with that?
A. That's something we may have to advocate about. Maybe we can ask them to ensure that they provide accurate information about what is captioned and what isn't.

Q. You mentioned a test for Lawyers. There's a test for teachers called Praxis, and taking the test with accommodations is next to impossible. Reading what you had to go through to get an interpreter, I decided not to try. Do you know what we can do about that?
A. This is not something we have addressed. If it's a State requirement it has to be addressed at that level. If it's a national issue, we can try to address it.

Q. We get a lot of bad weather in Atlanta. The local news is 100% captioned from 5PM to 7pm. Then at 7 PM, if there is an emergency, the captions disappear.
A. If it's an emergency situation, they are required to provide the information in a form accessible to people with hearing loss. I met with the FCC and I pointed out a Catch-22 that they have never addressed. They require us to tell them what is missing. How can we do that? We have no idea what is missing!

Q. I want to clarify something. I live in a small town. We have four stations. Two of them caption their news and two do not. Does that meet the requirements?
A. All stations are required to caption the news. In the top 25 markets it has to be real-time. Outside of the top 25, they can use the Electronic Newsroom Technique.

Q. The morning news has gone to a magazine format. Does the 100% rule mean that everything has to be captioned, like things outside the studio?
A. My sense is that they have to caption that, but I'm not sure.

Q. In my community, the television station has a contract with a CART reporter to provide emergency captioning whenever it's required. I'm wondering if the National Cart Reporters Association has any program to encourage that kind of service.
A. I don't know if the national association can do that, because of Fair Trade restrictions.

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- Article 2: State of the Science on Aural Rehabilitation - Part 3
by Mark Ross, Ph.D.
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Editor: What do you think of when you hear the term "aural rehabilitation"? If you don't really quite know what it means, you're not alone. And that's an unfortunate thing, because aural rehabilitation is very important to people with hearing loss.

Here's Mark Ross' discussion of the recent "State of the Science on Aural Rehabilitation" conference. This article first appeared in Hearing Loss Magazine (January/February 2007), and is reprinted with the author's kind permission.

This is part three of five parts.

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One of the areas in which a "best practices" consensus exists is in the necessity to administer scales that look at the overall subjective impact of a hearing loss. We know that people with the same degree of hearing loss will react differently to it; for one person, the condition may be terribly handicapping, while another person may just shrug it off. But just as an audiogram is necessary in order to define a person's hearing thresholds, so are subjective scales necessary to indicate how a particular person perceives the impact of a hearing loss on his or her life. How, for example, is communication affected in a host of real-life situations? Is employment or safety compromised? Are there social or emotional consequences (e.g., going out less, becoming more isolated, etc.)?

A very fine review of these "outcome" scales was delivered by Harvey Abrams at the conference, which included ways to employ these scales to estimate the cost-benefit value of therapeutic procedures. Unfortunately, in spite of their potential value as clinical tools, only a minority of clinical audiologists routinely employ subjective outcome measures in their practice. The main objection evidently is that administering, scoring, and following through would simply take too much time (and many do not really believe that they are necessary, a contention that I would dispute).

A number of studies at the AR Conference implicitly or explicitly addressed the time factor. In one paper, by Cindy Compton-Conley and Claire Bernstein, a computerized system was described that will enable audiologists and their clients to navigate through a comprehensive communication needs assessment. The goal here is to determine the hearing technologies and strategies required to meet each client's unique communication needs and to accomplish this in a cost-effective manner. The program would include specific hearing aid features (e.g., directional microphones, telecoils, direct audio input), other types of hearing assistive technologies (e.g., neckloops, personal FM systems, signaling and warning systems), telephone adaptations required, and specific therapeutic procedures (e.g., various kinds of communication strategies). This still-evolving project aims to develop a system that can either be completed by a client in an audiologist's office or can be done at home with the results transmitted to the audiologist.

The use of a computer was a primary component in other research papers that were delivered at the conference. Five presentations dealt with auditory or auditory-visual training, with each one using a slightly different approach. Several reminded me of the auditory training exercises I underwent over fifty years ago, based on a paradigm first described by Raymond Carhart, one of the founders of Audiology. This technique requires the recipient to discriminate between broadly different acoustic stimuli (like the vowels in the words /mat/ and /moot/); then slowly the sound discrimination task gradually becomes more and more difficult (e.g., discriminating between /beet/ and /bit/, or /deed / and /beed/bead). This procedure has been immensely refined since it was used years ago, and, as evidence presented at the conference clearly shows, can produce significant improvements in a person's auditory skills. Additionally, because of the advances in neural imaging, it is now apparent that these training procedures can actually produce measurable changes in cortical neural activity. Indeed, one of the papers (by Emily Tobey) went even further and demonstrated pharmacologically enhanced responses to auditory training. I would rate these advances in auditory training as the most exciting AR developments I've seen in recent years.

I reviewed one of the auditory training programs discussed at the conference in a previous Hearing Loss publication (Nov/Dec 2005). This is the LACE (Listening and Communication Enhancement) program developed by Robert Sweetow at the University of California in San Francisco. Like the other papers on auditory training given at the conference, this one is computer-controlled and can be self-administered at home (more on this point later). LACE includes a number of sentence- and word-based listening tasks as well as various auditory-span and memory exercises. The full results and rationale for the LACE program have recently been published in the Journal of the American Academy of Audiology (September 2006). The positive listening and communication changes reported in the study are attributed solely to the auditory training and not to any change in hearing technology. The evidence clearly shows that auditory training does work.

An investigator from the House Ear Institute (Qian-Jie Fu) presented the results of a multi-faceted study on Perceptual Learning and Auditory Training in Cochlear Implant patients. He found that a moderate amount of daily training was effective in improving speech recognition. In his training program, he utilized both a phoneme- and a sentence-based approach and found that training on phonetic contrasts may also generalize to improved sentence recognition, but not necessarily the other way around. He made an explicit point of supporting the use of a computer-based auditory training program, one of which is available through the House Ear Institute (and is used by several cochlear implant companies). A version of the program ("Sound and Beyond") was also reviewed in an earlier article in the Nov/Dec 2005 issue of this journal.

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- Article 3: Wanted: Your stories about organizations that serve people with hearing loss
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As our noisy lives take an increasing toll on our hearing, the number of people with hearing loss is growing, the age at which it commences is decreasing, and the severity is increasing. In addition people who have lived with hearing loss for some time are starting to recognize that they could use some help dealing with it, and are starting to seek appropriate services. Organizations that have traditionally served the Deaf population are reporting more inquiries from people with hearing loss who prefer spoken language as their primary means of communication.

Some organizations have done a wonderful job of learning how to serve these folks and have established programs to assist them; some organizations have considered their historical role and decided to continue to focus their efforts on their traditional Deaf clientele; some organizations have recognized this growing trend and added the words "and hard of hearing" to their name, mission statement, or service description, without adding appropriate services.

We want your stories about your interactions with these organizations. Your experience may have been with a local service agency, a relay company, vocational rehabilitation, a national organization, or any other organization that serves people with hearing loss. We want to hear about good experiences and bad.

Our goal is to examine the provision of services to those with hearing loss who prefer spoken language, and to document the participation of the organizations that are, or claim to be, serving them. Our intention is to produce a book and to provide this information in additional formats suitable for advocacy, publicity and education.

Please send your stories or queries to larry@hearinglossweb.com

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- Article 4: Short Takes
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Editor: Here are our picks of some additional stories that you may find interesting. For more, please point your browser to: http://www.hearinglossweb.com/news/curr.htm

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Deaf Students Learn to Sing

"Can you sing, 'Good morning, Mr. Lion!'" asked teacher Maria F. Pereira. The three first-graders at Clarke School for the Deaf sang "Good morning!" Although this seemed a simple task, it was no mean feat for children born without much sense of tone. Pereira's class was part of "Music Around the World," a winter program designed to integrate music into the whole range of the academic curriculum at Clarke. The school offers a winter unit every year, focusing on various topics. This year's choice speaks to the dramatic evolution of hearing technology and teaching at the school for the deaf. "When I came here, deaf children couldn't learn to sing," said Julie A. Sheldon, the principal of Clarke's lower school, which comprises grades kindergarten through four. "Now, they can hear the pitch." Much of that breakthrough is due to the development of cochlear implants and digital hearing aids, which allow deaf students to hear a much greater range of sounds.

http://preview.tinyurl.com/372ryw

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Gallaudet Won't Punish Arrested Protesters

Gallaudet University said yesterday that it would not take disciplinary action against students arrested in protests that forced the ouster of its chosen president last October. "No student who was arrested will receive additional punishment in any way or form," said Robert R. Davila, the university's interim president, in a video message posted yesterday on the university's Web site. But those students might face job-related consequences if they work at the Clerc Center, where Gallaudet helps develop teaching strategies for deaf children, said Mercy H. Coogan, a university spokeswoman. Mr. Davila's announcement also does not preclude the possibility of university-related sanctions against students who might have been involved in the protests and were not arrested, Ms. Coogan said.

http://preview.tinyurl.com/356qvy

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WINK-TV to pay $16,000 over Charley captioning

The local CBS affiliate is paying a steep price for not providing enough closed-captioned information during Hurricane Charley. WINK-TV has voluntarily agreed to pay the Federal Communications Commission $16,000 to settle a complaint brought by local hearing-impaired viewers. The storm, which hit in August 2004, came ashore along Lee County's barrier islands before sweeping across Charlotte County. WINK-TV dropped all its regular programming and was in solid storm coverage in the hours leading up to landfall. The station's team of anchors, reporters and meteorologists supplied a steady stream of information to viewers. The only problem: Many of the fast-changing details were spoken aloud by the news team, but didn't make it into the more limited written information WINK was providing in its graphics and news tickers along the bottom of the screen.

http://preview.tinyurl.com/2wzqj7

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- Classifieds
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Two online stores and five employment opportunities appear in this issue. (Ads appear after this brief table of contents.)

WCI. Your Single Source for Assistive Technology
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Employment Opportunity 1
Various Positions
GLAD
Los Angeles

Employment Opportunity 2
Online Customer Service Representative
LunarPages Web Hosting
Work From Home

Employment Opportunity 3
Various Positions
New York School for the Deaf
White Plains, NY

Employment Opportunity 4
Executive Director
Maine Center on Deafness (MCD)
Portland, ME

Employment Opportunity 5
Provost
Gallaudet University
Washington, DC

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-------------------
Employment Opportunity 1
Various Positions
GLAD
Los Angeles
-------------------

GLAD is an Affirmative Action Employer with equal opportunity for men, women and people with disabilities. For more information on the following positions, please go to: www.gladinc.org. The status of all positions is: Regular, Full-time, Non-Exempt, Full Fringe Benefits unless otherwise noted. All positions are open until filled.

* Building Manager - Los Angeles, CA
* Regional Director - Riverside, CA
* Community Interpreter - Los Angeles, CA
* Mexican Sign Language Interpreter - Riverside. CA
* Job Developer/Interpreter - Norwalk, CA
* Community Advocate - Los Angeles, CA
* Placement Coordinator - Crenshaw
* Placement Coordinator (Temporary) - Norwalk

If interested for any of these positions then please submit resume and application to:

Jeff Fetterman
Human Resources Specialist
Greater Los Angeles Agency on Deafness, Inc.
2222 Laverna Avenue
Los Angeles, CA 90041
V/TDD: (323) 550-4207
Fax #: (323)550-4204
E-mail: jfetterman@gladinc.org

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Employment Opportunity 2
Online Customer Service Representative
LunarPages Web Hosting
Work From Home
-------------------

We are looking for people who love working on their computers from home, have the time and the motivation to have a real career in customer service with a company offering daily challenges and a stable and secure future.

At Lunarpages Web Hosting supporting our customers in an efficient, responsive and friendly manner is our primary goal. At this time along with our phone support, we provide email support and open community forums.

We also intend to offer live chat support 24/7 and we need smart, reliable and technically savvy people. If you love spending time online, and are willing to learn all that we are willing to teach, please contact us as we would love the opportunity to interview you.

At Lunarpages we are aware that within our society there are limitations for job choices for many people due to impairments, social disorders and accessibility issues. We welcome and encourage applications from everyone and we will provide the training and support you need to excel in customer service.

JOB DESCRIPTION:
1. Level I technical support issues via email support, chat and Lunarforums.
2. Utilizes Level I security access to Account Management System to assist customers.
3. Transfers static customer accounts from previous web host to Lunarpages' servers.
4. Supports sales and billing as a secondary role.
5. Escalates or flags tickets and calls to senior personnel when necessary.
6. Adds features to accounts via billing manager when requested.
7. Assists customers in Lunarpages support chat.
8. Answers Help Desk tickets as a secondary responsibility.
9. Reads, troubleshoots and answers Lunarforums threads.
10. Continues development of Lunarpages and systems knowledge to more effectively answer calls.
11. Answers all Level I technical questions.
12. Performs miscellaneous job-related duties as assigned.

SKILLS:
* Ability to communicate effectively.
* Skill in the use of personal computers and related software applications.
* Ability to work productively and efficiently to meet deadlines and quotas.
* Attention to detail.
* Analytical skills.
* Knowledge of customer service principles, techniques, systems and standards.
* Ability to work in a team environment.
* Internet and computer skills to include but limited to:
* General knowledge of the Internet including surfing and how to search terms using search engines such as Google.
* Operating Systems.
* Email clients.
* General knowledge of HTML Editors
* Ability to use an HTML editor a plus.
* Knowledge and ability to use Internet Browsers such as Internet Explorer, Netscape or Firefox.
* MS Office Applications: Word, Excel.
* Web forums, blogs or bulletin boards.
* Familiarity with Cpanel or other web hosting tools a plus
* Familiarity with HTML or other scripting languages a plus
* Familiarity with file transfer via the Internet (FTP) a plus.

We offer excellent benefits: Medical, Dental, Vision, Life, Sick Leave, Vacation, and a 401K program. Interested applicants should apply for position by emailing jobsonline@lunarpages.com

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Employment Opportunity 3
Various Positions
New York School for the Deaf
White Plains, NY
-------------------

New York School for the Deaf invites you to apply for the following positions:

High School Principal
Coordinator of Clinical and Support Services
Curriculum/Technology Integration Specialist
Educational Evaluator
Speech Pathologist
Athletic Director
Physical Therapist
Occupational Therapist
Parent Educator

Anticipated Openings - Fall 2007
Classroom Teachers
Classroom Teacher Assistants

EXCELLENT BENEFIT PACKAGE

For further details about these positions or to download an application, please visit our web site: www.nysd.k12.ny.us and "Click on Employment"

Inquiries: Human Resource Recruiting Department
(914) 949-7310 VP and Voice (X213)
Email: fanwood@nysd.k12.ny.us

Certification Information can be obtained through the
New York State Department of Education www.highered.nysed.gov/tcert

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Employment Opportunity 4
Executive Director
Maine Center on Deafness (MCD)
Portland, ME
-------------------

The Maine Center on Deafness (MCD) seeks a energetic, seasoned senior manager or executive director with strong leadership and fiscal management experience as well as proven personal fundraising success in a small nonprofit setting to serve as MCD's Executive Director.

MCD is a nonprofit organization that serves people throughout Maine who are D/deaf, hard-of-hearing, late-deafened or speech-impaired by providing resources, advocating for social equality, and helping the general public to better understand and appreciate our constituents' life experience, culture, history, civil rights issues, empowerment. MCD currently delivers programs in the areas of civil rights advocacy and limited legal services, equipment distribution and sales, communications development, HIV education, and relay service promotion.

The full-time Executive Director manages the operational and fiscal affairs of the agency under the general oversight of the Board of Directors. This position is responsible for leading and directing the efforts of a small staff; developing and implement agency resources in fulfillment of MCD's mission; serving as primary spokesperson for agency, advocate for agency priorities, and educational liaison to funders, legislators, and community leaders; acting as agency development officer, including accountability for meeting annual fundraising goal; and developing with the board the strategic vision for MCD's future and developing agency resources to meet such goals.

Applicants must possess excellent staff management, fiscal management and budgeting, interpersonal, and written and communication skills. Applicants must demonstrate the ability to motivate, guide and direct small staff to work as a productive team. Essential is the ability to lead by example and master small details in service to larger vision and to identify and solve problems as they emerge. Regular travel and some overnight travel is required. Experience at senior management is essential; nonprofit executive directorship is preferred. Experience with MCD's constituency greatly desired. ASL fluency beneficial.

This position reports directly to the Board of Directors. Compensation is competitive, ranging from $40,000 to $48,000 plus benefits based on experience.

MCD is an equal opportunity employer. D/deaf and hard of hearing, women, minorities are encouraged to apply. Qualified candidates should send resume, salary requirements, and cover letter to: Executive Director, Maine Center on Deafness, 68 Bishop Street, Suite 3, Portland Maine, 04103 or e-mail to Kcannon@mcdmaine.org.

-------------------
Employment Opportunity 5
Provost
Gallaudet University
Washington, DC
-------------------

Gallaudet University is recruiting for Provost who will serve as the academic leader of the University. The incumbent's primary focus must always be the students and the faculty; must be responsible for leading and supporting the faculty in their development of a curriculum of excellence and a dynamic environment for a learning community engaged in scholarly inquiry that addresses students' diverse needs; must be committed to promoting the highest levels of student engagement and supports faculty work that increases student engagement; serves as the chief academic officer and provides overall leadership and direction to the division of Academic Affairs, including the College for Liberal Arts, Sciences and Technologies, Graduate School and Professional Programs and Student Affairs.

REQUIRES: Earned doctorate and a record of scholarship and service commensurate with the position. Minimum of five years of successful experience in educational administration. Substantial teaching experience in higher education. Demonstrated evidence of successful organizational, management and communication skills, sound judgment, and the ability to work as part of a leadership team with a commitment to shared governance. Knowledge of educational practices and trends at all levels. Knowledge of deafness and of the unique educational needs of deaf people. Demonstrated understanding of diversity issues. Fluency in American Sign Language required. Deadline: March 16, 2007.

Excellent benefits and competitive salary range. For further information, go to our web site: http://af.gallaudet.edu/hrs/hrs_job_admin.asp.

To apply, send a letter of interest, current resume and names of three references to:
Gallaudet University
Human Resources Services
800 Florida Avenue, NE
College Hall, room 106
ATTN: Job #07013
Washington, DC 20002

We are an Equal Opportunity Employer/Educational Institution.

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- Contact Information and Disclaimers
~~~~~~~~~~~~~~~~~~~

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