Volume 30 Issue 8

HOH-LD-News
Vol. 30, Issue 8
February 24, 2007

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Table of Contents
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- Article 1: Hearing Loss Advocacy Panel - Part 1

- Article 2: State of the Science on Aural Rehabilitation - Part 4

- Article 3: Free ADA Basics Course Available Online

- Article 4: Short Takes

Our advertisers make it possible for us to provide HOH-LD-News as a free service. Please let them know you appreciate their support, and please mention that you saw their message in HOH-LD-News.

- Advertisers in this Issue
First Premium Placement:
Wanted: Your Story About Organizations Serving DeafAndHardOfHearing
Second Premium Placement:
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Third Premium Placement:
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Fourth Premium Placement:
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Classified Section:
Two online stores and five employment opportunities

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Contact information and disclaimers are at the end of this newsletter.
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Wanted: Your Story About Organizations Serving DeafAndHardOfHearing
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I'm working on a book about organizations that claim to serve Deaf and hard of hearing people, and how the policies of those organizations either promote or impede social justice for those with hearing loss who prefer spoken language as their primary means of communication.

If you would like to share an experience (positive or negative) you've had with an organization that claims to serve Deaf and hard of hearing people, please contact me at larry@hearinglossweb.com
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- Article 1: Hearing Loss Advocacy Panel - Part 1
Moderated by Jane Schlau
~~~~~~~~~~~~~~~~~

Here are some of the national hearing loss advocacy leaders with their thoughts about advocacy. You'll hear from Karen Keefe, Alan Hurwitz, Terry Portis, and Claude Stout.

This article is part of our coverage of the 2006 ALDA National Convention (ALDAcon). For more coverage of this great convention, please point your browser to http://www.hearinglossweb.com/res/hlorg/alda/cn/2006/2006.htm

This is part one of two parts.

~~~~~

Question 1. Please tell us about the very first time you advocated for yourself.

Karen Keefe

I started advocating for myself fairly late in life. I was born deaf and had a lot of support and accommodations growing up. And I did a lot of denying. It wasn't until I was married that I started to think about myself and who I really am.

After my first child was born I realized I had to do something, so I went to a meeting of SHHH. But everyone there was older and I didn't really feel like I fit in. Then my audiologist introduced me to his wife, who was a social worker. She introduced me to ALDA-Boston.

I made a TTY call to Marilyn Howe, who invited me to a party. I went and felt right at home. So I got involved with ALDA-Boston.

About that time Massachusetts was planning to cut funding for the Massachusetts Commission for the Deaf, and ALDA decided to protest. We wrote up a statement and I went to the State House to do my first advocacy.

Terry Portis

My wife got me into this, because she has severe hearing loss. She got a cochlear implant last year, and it has been a blessing in our lives. Our sixteen year old daughter is fluent is sign. I've taken beginning sign language four times, and it just doesn't stick. My first advocacy was when I was about ten and someone tried to take my Krispy Kreme donuts. [Ed. Terry's concerned about his weight ;-]

Seriously, I guess my first advocacy was when I was teaching a GED course. One of the students was mildly retarded, according to his record. After working with him a bit, I asked him about his hearing, and he confirmed that he didn't hear very well. So he got a hearing aid and passed the GED in a few months, and went on to become a mechanic. I wonder how many other people have been wrongly diagnosed and are not getting available help because of hearing loss.

Alan Hurwitz

I remember when I was 13 I delivered newspapers. I'd get up at 4:30 in the morning, walk a couple of miles to my paper route, then fold and deliver about 75 papers. And I had to collect from everyone every week. It was a wonderful job for me, because it was a great opportunity to meet and talk with people.

I saved my money and bought my first car when I was 16. Soon I noticed that it made a horrible thunk when I sped up or slowed down. I took it to a mechanic and he told me it needed a transmission and it would cost $350. Another mechanic said the same thing. I took it to a friend who was pretty knowledgeable about cars, and he took it for a drive. When he got back he asked me what was in the trunk. We opened the trunk and found my bowling ball, and that was what was making all the noise!

Claude Stout

I was the only child of a hearing couple. I went to the School for the Deaf when I was five, and I only got to go home once a month. I was terrified, of course, but it turned out to be just what I needed. I was there for fourteen years, I had great role models, and I learned to work as a team player.

I think my first advocacy was about the curfew. We had to be in by 10 PM, and we thought that as juniors and seniors with good grades, we should be able to stay out later. We started negotiating with the administration and won that right!

Question 2. Why did you become an advocate for other people? Why did you pick the organization you currently represent?

Terry Portis

I always thought SHHH was a local group. But then my wife Denise told me that it's national and has about 250 local chapters. Then one day about five years ago she told me that SHHH was looking for a National Director, and she thought I'd be perfect for it. So I sent in my resume, and the rest is history.

Moving to the Washington DC area was quite a shock. The suburb we moved to didn't have a chapter, so we started one. I'm so glad we did, because I think it's really important for people in the national office to stay in touch with local groups. I think advocating for people with hearing loss is important because hearing loss is so misunderstood. Most people think it's a minor inconvenience and have no idea of the impact it has on so many lives.

Alan Hurwitz

I graduated from Washington University here in St. Louis with a degree in Electrical Engineering. My first job was with McDonald Douglas. I was the only deaf employee at our location, so I was pretty isolated. And I got involved with some deaf organizations in the evening.

At that time Western Union was getting rid of their old TTYs. So we took them and fixed them and gave them to deaf people for communication. Then we moved to Rochester and I did the same thing there. That was in the mid-60s.

At that time the National Association of the Deaf (NAD) was the only organization for deaf people. One year I was involved with the NAD national conference, and soon I was on their Board. And my advocacy efforts grew from there.

Claude Stout

I learned a lot of skills at the School for the Deaf and the Jr. NAD. And I was involved in the drama club. Later I went to Gallaudet, where I was involved in the student government and really got interested in public service.

I joined NAD and became their Business Manager. We did a lot of advocacy and accomplished a lot of good things. Then I became the Executive Director of the Missouri Commission for the Deaf. I was from North Carolina, and not very well known. So I had to lead by consensus.

Later I moved back to North Carolina and got a job working with deaf and hard of hearing people. I worked with Mimi Clifford there. Now I'm really trying to practice an inclusive philosophy in everything we do at TDI. . We work with all the national hearing loss organizations, and we have a legal team that donates about 10,000 hours a year to advocacy for everyone in the hearing loss community.

Karen Keefe

I got involved with ALDA because it was there. I was just lucky to bump into it. And I think I got so involved in advocacy because it was an extension of my needs.

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- Article 2: State of the Science on Aural Rehabilitation - Part 4
by Mark Ross, Ph.D.
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Editor: What do you think of when you hear the term "aural rehabilitation"? If you don't really quite know what it means, you're not alone. And that's an unfortunate thing, because aural rehabilitation is very important to people with hearing loss.

Here's Mark Ross' discussion of the recent "State of the Science on Aural Rehabilitation" conference. This article first appeared in Hearing Loss Magazine (January/February 2007), and is reprinted with the author's kind permission.

This is part four of five parts.

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Arthur Boothroyd reported on the current status of a computer-assisted speech perception test and training program (CasperSent) that he has been working on for a number of years. He bases his procedures on a model of the speech perception process that considers sensory and contextual evidence, topic knowledge and skill (e.g., attention, speed, confidence, risk-taking). The training stimuli consist of sentences, which can be presented by lipreading, hearing, or the two in combination. One unique feature of this program is that presentation modality, viewing angle, response feedback, and topic knowledge are under software control. The program can be used either as a test program, to evaluate the effectiveness of other computer-assisted training programs, or as a training tool in itself (and, as such, has shown itself to be effective).

Another computer-controlled auditory training program was reported on by Harry Levitt. This employs a "tracking technique," a therapeutic technique that has gone in and out of fashion for a number of years. The technique requires the subject to repeat sentences verbatim that are taken from a complete paragraph (to add contextual evidence) which has been delivered either through lipreading alone, hearing alone, or in combination. Errors are noted, various corrective communicative strategies are applied and taught, then the next sentence is presented, and so on. The problem with the technique has been the difficulty in controlling speaker and content variability. Harry Levitt describes how computer-based methods of tracking can maintain the interactive nature of the communicative process while bringing the major sources of variability under control. This technique is now being used to improve the communication skills of adult cochlear implant users and is being adapted for self-training applications employing recorded materials.

Taken together, these computer-controlled auditory/visual training programs suggest a way to escape the dilemma that has faced hearing-impaired consumers and audiologists since the WW II era. It takes time to provide any kind of AR program, from the imparting of information to actual face-to- face therapy encounters. And as we are continually being reminded in all areas (not just the health-related ones), time is money. Somebody has to provide these programs and somebody (or some entity) has to pay them for doing so. Unfortunately, it does not seem that AR will soon, if ever, garner the financial support from the health-care system that other forms of rehabilitation do (such as physical and occupational therapy and psychotherapy). Even if and when unimpeachable evidence of AR effectiveness is obtained, society does not view the personal impact of a hearing loss as having the same consequential effect as other physical or mental problems. And so a hearing loss "gets no respect." People are, of course, free to pay for their own therapy, and some do, but this is not an affordable long-term option for most of the population with hearing loss.

However, the majority of our population does now have access to personal computers. The software programs described above can be self-administered by people with hearing loss in their own home, and at their own pace. The expense is minimal compared to an ongoing course of personal therapy. The most efficient and effective way to institute this self-training is with the assistance and cooperation of a consumer's personal audiologist (or perhaps one of the "mentor" graduates from the RERC/Gallaudet training program). Several of the programs require, at least initially, that a user log on to a central site from which the audiologist can monitor progress and provide assistance when necessary. In the ideal world, the introduction of a home-based auditory training program would take place during a short-term, group AR program that would be routinely included as a component of the hearing aid selection process. Human beings still have a vital and irreplaceable role to play in the AR process; we're not yet at the point where machines can replace people. But, still, the development of these computer-controlled programs portends a new model of AR, one that can be both cost-effective and practical.

A personal computer also was a key element in another of the papers delivered at the conference. People being fit with hearing aids have complained for years, and justly so, that the conditions in the clinic where the hearing aids were tested were completely unrealistic. Evidence shows that evaluations of hearing aids carried out in laboratory simulations of the "real world" will often overestimate the benefit that a hearing aid user will actually obtain. This project, carried out by Arlene Neuman, assessed the effectiveness of hearing aids in a real-world environment. To accomplish this goal, a small, wearable computer was developed and worn in a camera case that slips over a belt. The instrumentation included a small touch-screen and ear-level microphones. Overall, the set-up permitted simultaneous acoustic recordings of the environment and the output of the hearing aid, coupled with judgments about the perceived performance of the hearing aid in different listening environments. The eventual goal of this ongoing project is to increase a hearing aid user's performance with hearing aids in multiple acoustic environments.

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- Article 3: Free ADA Basics Course Available Online
~~~~~~~~~~~~~~~~~

Editor: If you're interested in learning more about the Americans with Disabilities Act (ADA), this free online course might be just the thing!

~~~~~~~~~~~~~~~~~

Visit http://www.adabasics.org to register for the ADA Basics Course developed for you by your regional Disability and Business Technical Assistance Centers. The course is designed to provide you with the basic principles and core concepts of the Americans with Disabilities Act of 1990 (ADA). The 12-topic course may be accessed at any time using a computer or mobile device with an Internet connection. Each topic contains relative information and real-life examples to help increase your understanding of the ADA!

The comprehensive course includes:
* Multiple-choice self-tests to "Apply Your Knowledge".
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- Article 4: Short Takes
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Editor: Here are our picks of some additional stories that you may find interesting. For more, please point your browser to: http://www.hearinglossweb.com/news/curr.htm

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Gallaudet Accreditation at Risk

The nation's only liberal arts university for the deaf could lose its accreditation unless it addresses concerns about weak academic standards, ineffective governance and a lack of tolerance for diverse views, an education oversight group warned. Gallaudet University was rocked by student demonstrations last fall that shut down the university for several days and forced the board to revoke the appointment of a new president. Afterward, the Middle States Commission on Higher Education said it was delaying a decision on whether to renew the school's accreditation because of concerns raised during the protests and because of a 2005 federal report that rated Gallaudet "ineffective." The federal Office of Management of Budget this month gave Gallaudet an improved evaluation, to "adequate."

http://seattlepi.nwsource.com/national/1110AP_Gallaudet_Accreditation.html

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Speech recognition software sends voicemails as email

February 2007

There are a couple of services that provide voice mailboxes for when you can't answer your phone, and also convert the voice message to text and send it to you as an email. It sounds like a wonderful service for people with hearing loss. And the most amazing parts are that they claim to do it with totally automated voice recognition software, and that it's very accurate, even with cell phones, despite their notorious poor sound quality.

http://preview.tinyurl.com/24lfxu

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Tech Could End Deafness

"We have a good chance of getting normal hearing back in normal ears," said Richard Schmiedt, an otolaryngology professor at the Medical University of South Carolina. The stem-cell approach involves restoring the tiny "hair cells" in the ear that convert sound into electrical impulses. When the cells die, people permanently lose their hearing. Bringing back the cells through stem-cell transplants, along with a shock of electricity, could restore hearing, scientists say. At Stanford University, professor Stefan Heller, who discovered stem cells in the inner ear, believes they can be used to cure deafness in mice within five years. Heller and his colleagues are trying to learn from birds, which do not become deaf, the secret genetic recipe for warding off hearing loss.

http://preview.tinyurl.com/2hdnju

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- Classifieds
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Two online stores and five employment opportunities appear in this issue. (Ads appear after this brief table of contents.)

WCI. Your Single Source for Assistive Technology
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Potomac Technology. Everything You Need Under One Roof!
SALE! SALE! SALE!
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Employment Opportunity 1
Various Positions
GLAD
Los Angeles

Employment Opportunity 2
Online Customer Service Representative
LunarPages Web Hosting
Work From Home

Employment Opportunity 3
Various Positions
New York School for the Deaf
White Plains, NY

Employment Opportunity 4
Executive Director
Maine Center on Deafness (MCD)
Portland, ME

Employment Opportunity 5
Provost
Gallaudet University
Washington, DC

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Sweet Prices on Special Items!

Say "I love you" to that special someone with the gift of an ILY item from Potomac Technology. You'll find that perfect gift for your sweetie like ILY jewelry for her or an ILY travel mug for him. During February all ILY items are an extra 10% off. If your sweetie is always a little late, the fun, new Sonic Boom Sweetheart alarm clock is a great solution. With a powerful 12-volt bed shaker and pulsating flashing alarm lights being on time won't be a problem! The price is even sweeter at only $32.50. That's a 15% savings!

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Employment Opportunity 1
Various Positions
GLAD
Los Angeles
-------------------

GLAD is an Affirmative Action Employer with equal opportunity for men, women and people with disabilities. For more information on the following positions, please go to: www.gladinc.org. The status of all positions is: Regular, Full-time, Non-Exempt, Full Fringe Benefits unless otherwise noted. All positions are open until filled.

* Building Manager - Los Angeles, CA
* Regional Director - Riverside, CA
* Community Interpreter - Los Angeles, CA
* Mexican Sign Language Interpreter - Riverside. CA
* Job Developer/Interpreter - Norwalk, CA
* Community Advocate - Los Angeles, CA
* Placement Coordinator - Crenshaw
* Placement Coordinator (Temporary) - Norwalk

If interested for any of these positions then please submit resume and application to:

Jeff Fetterman
Human Resources Specialist
Greater Los Angeles Agency on Deafness, Inc.
2222 Laverna Avenue
Los Angeles, CA 90041
V/TDD: (323) 550-4207
Fax #: (323)550-4204
E-mail: jfetterman@gladinc.org

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Employment Opportunity 2
Online Customer Service Representative
LunarPages Web Hosting
Work From Home
-------------------

We are looking for people who love working on their computers from home, have the time and the motivation to have a real career in customer service with a company offering daily challenges and a stable and secure future.

At Lunarpages Web Hosting supporting our customers in an efficient, responsive and friendly manner is our primary goal. At this time along with our phone support, we provide email support and open community forums.

We also intend to offer live chat support 24/7 and we need smart, reliable and technically savvy people. If you love spending time online, and are willing to learn all that we are willing to teach, please contact us as we would love the opportunity to interview you.

At Lunarpages we are aware that within our society there are limitations for job choices for many people due to impairments, social disorders and accessibility issues. We welcome and encourage applications from everyone and we will provide the training and support you need to excel in customer service.

JOB DESCRIPTION:
1. Level I technical support issues via email support, chat and Lunarforums.
2. Utilizes Level I security access to Account Management System to assist customers.
3. Transfers static customer accounts from previous web host to Lunarpages' servers.
4. Supports sales and billing as a secondary role.
5. Escalates or flags tickets and calls to senior personnel when necessary.
6. Adds features to accounts via billing manager when requested.
7. Assists customers in Lunarpages support chat.
8. Answers Help Desk tickets as a secondary responsibility.
9. Reads, troubleshoots and answers Lunarforums threads.
10. Continues development of Lunarpages and systems knowledge to more effectively answer calls.
11. Answers all Level I technical questions.
12. Performs miscellaneous job-related duties as assigned.

SKILLS:
* Ability to communicate effectively.
* Skill in the use of personal computers and related software applications.
* Ability to work productively and efficiently to meet deadlines and quotas.
* Attention to detail.
* Analytical skills.
* Knowledge of customer service principles, techniques, systems and standards.
* Ability to work in a team environment.
* Internet and computer skills to include but limited to:
* General knowledge of the Internet including surfing and how to search terms using search engines such as Google.
* Operating Systems.
* Email clients.
* General knowledge of HTML Editors
* Ability to use an HTML editor a plus.
* Knowledge and ability to use Internet Browsers such as Internet Explorer, Netscape or Firefox.
* MS Office Applications: Word, Excel.
* Web forums, blogs or bulletin boards.
* Familiarity with Cpanel or other web hosting tools a plus
* Familiarity with HTML or other scripting languages a plus
* Familiarity with file transfer via the Internet (FTP) a plus.

We offer excellent benefits: Medical, Dental, Vision, Life, Sick Leave, Vacation, and a 401K program. Interested applicants should apply for position by emailing jobsonline@lunarpages.com

-------------------
Employment Opportunity 3
Various Positions
New York School for the Deaf
White Plains, NY
-------------------

New York School for the Deaf invites you to apply for the following positions:

High School Principal
Coordinator of Clinical and Support Services
Curriculum/Technology Integration Specialist
Educational Evaluator
Speech Pathologist
Athletic Director
Physical Therapist
Occupational Therapist
Parent Educator

Anticipated Openings - Fall 2007
Classroom Teachers
Classroom Teacher Assistants

EXCELLENT BENEFIT PACKAGE

For further details about these positions or to download an application, please visit our web site: www.nysd.k12.ny.us and "Click on Employment"

Inquiries: Human Resource Recruiting Department
(914) 949-7310 VP and Voice (X213)
Email: fanwood@nysd.k12.ny.us

Certification Information can be obtained through the
New York State Department of Education www.highered.nysed.gov/tcert

-------------------
Employment Opportunity 4
Executive Director
Maine Center on Deafness (MCD)
Portland, ME
-------------------

The Maine Center on Deafness (MCD) seeks a energetic, seasoned senior manager or executive director with strong leadership and fiscal management experience as well as proven personal fundraising success in a small nonprofit setting to serve as MCD's Executive Director.

MCD is a nonprofit organization that serves people throughout Maine who are D/deaf, hard-of-hearing, late-deafened or speech-impaired by providing resources, advocating for social equality, and helping the general public to better understand and appreciate our constituents' life experience, culture, history, civil rights issues, empowerment. MCD currently delivers programs in the areas of civil rights advocacy and limited legal services, equipment distribution and sales, communications development, HIV education, and relay service promotion.

The full-time Executive Director manages the operational and fiscal affairs of the agency under the general oversight of the Board of Directors. This position is responsible for leading and directing the efforts of a small staff; developing and implement agency resources in fulfillment of MCD's mission; serving as primary spokesperson for agency, advocate for agency priorities, and educational liaison to funders, legislators, and community leaders; acting as agency development officer, including accountability for meeting annual fundraising goal; and developing with the board the strategic vision for MCD's future and developing agency resources to meet such goals.

Applicants must possess excellent staff management, fiscal management and budgeting, interpersonal, and written and communication skills. Applicants must demonstrate the ability to motivate, guide and direct small staff to work as a productive team. Essential is the ability to lead by example and master small details in service to larger vision and to identify and solve problems as they emerge. Regular travel and some overnight travel is required. Experience at senior management is essential; nonprofit executive directorship is preferred. Experience with MCD's constituency greatly desired. ASL fluency beneficial.

This position reports directly to the Board of Directors. Compensation is competitive, ranging from $40,000 to $48,000 plus benefits based on experience.

MCD is an equal opportunity employer. D/deaf and hard of hearing, women, minorities are encouraged to apply. Qualified candidates should send resume, salary requirements, and cover letter to: Executive Director, Maine Center on Deafness, 68 Bishop Street, Suite 3, Portland Maine, 04103 or e-mail to Kcannon@mcdmaine.org.

-------------------
Employment Opportunity 5
Provost
Gallaudet University
Washington, DC
-------------------

Gallaudet University is recruiting for Provost who will serve as the academic leader of the University. The incumbent's primary focus must always be the students and the faculty; must be responsible for leading and supporting the faculty in their development of a curriculum of excellence and a dynamic environment for a learning community engaged in scholarly inquiry that addresses students' diverse needs; must be committed to promoting the highest levels of student engagement and supports faculty work that increases student engagement; serves as the chief academic officer and provides overall leadership and direction to the division of Academic Affairs, including the College for Liberal Arts, Sciences and Technologies, Graduate School and Professional Programs and Student Affairs.

REQUIRES: Earned doctorate and a record of scholarship and service commensurate with the position. Minimum of five years of successful experience in educational administration. Substantial teaching experience in higher education. Demonstrated evidence of successful organizational, management and communication skills, sound judgment, and the ability to work as part of a leadership team with a commitment to shared governance. Knowledge of educational practices and trends at all levels. Knowledge of deafness and of the unique educational needs of deaf people. Demonstrated understanding of diversity issues. Fluency in American Sign Language required. Deadline: March 16, 2007.

Excellent benefits and competitive salary range. For further information, go to our web site: http://af.gallaudet.edu/hrs/hrs_job_admin.asp.

To apply, send a letter of interest, current resume and names of three references to:
Gallaudet University
Human Resources Services
800 Florida Avenue, NE
College Hall, room 106
ATTN: Job #07013
Washington, DC 20002

We are an Equal Opportunity Employer/Educational Institution.

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~~~~~~~~~~~~~~~~~~~

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